PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PartsGeek and Carquest Auto Parts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PartsGeek
Carquest Auto Parts

PartsGeek and Carquest Auto Parts Overview

Total reviews
2064
24
Company responses
0
0
Issues resolved
12
0

PartsGeek and Carquest Auto Parts Consumer Ratings

Rank
55 out of 413 in Auto Parts and Accessories category
62 out of 413 in Auto Parts and Accessories category
Exchange, Refund and Cancellation Policy
57 in category
74 in category
Product or Service Quality
37 in category
22 in category
Price Affordability
49 in category
76 in category
Value for money
44 in category
75 in category

PartsGeek and Carquest Auto Parts Rating Details

Exchange, Refund and Cancellation Policy
1.5 (610 reviews)
1.2 (5 reviews)
Reviewer's quote

...My property has no fence and no gate, When this was confirmed by their company representative, they refused to give me either refund or replace the lost parts..

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...They told me to take it Advanced to exchange and this was in February. They told me I could only exchange once? That is not a lifetime warranty! This is a rip off..

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Product or Service Quality
2 (591 reviews)
2.6 (7 reviews)
Reviewer's quote

...Rude customer service. *** of the earth work here..

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I called to complain about a driver at your San Marcos store and was transfer to Rich the owner. He started the conversation right not being rude then I said why I was complaining about the driver getting mad when he was told wait let see if is the right part and the driver getting all mad and...

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Price Affordability
3 (583 reviews)
2.2 (10 reviews)
Reviewer's quote

...IF I HAVE TO PAY FULL PRICE FOR SHIPPING AGAIN IM GOING TO LOSE IT...

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The owner does have any customer service. We order over $3000.00 per month. He uses foul language and cant have a adult conversation. He said go to my competitor I dont want to do any business and you can call whoever you want cause I dont give a shot.

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Value for money
2.2 (472 reviews)
1.8 (6 reviews)
Reviewer's quote

...Did I mention that the shipping was $100+ out of my own pocket? Anyways I have not heard from them or my money. And I really need that money asap..

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with this pandemic going on its kind of hard to pay bill.. also I'm not to happy about the company in Kodiak.. if you want to run up mouth then talk to me in person.. not to your employees..

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PartsGeek and Carquest Auto Parts Pros and Cons

Pros
  • Good prices
  • Found part
  • Price
  • You guys ukwho
  • Steve m
  • Owner
Cons
  • Horrible customer service
  • Wrong part
  • Unethical business practices
  • Does not honor warranty
  • Owner is rude

PartsGeek and Carquest Auto Parts Most Positive Reviews

Top rated reviews
5

Stay away from this company - they are scammers making money on shipping charges.

Ordered windshield washer reservoir,...

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5

I've had my carquest remanufactured alternator for 2 years and 5 months. So far it is still working good.

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5

Ordered a door handle and the description said they paint to match your car, I go all the way through check out and no...

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4

As an Ex-Employee of CARQUEST and now customer, I needed to tell people out there that the last post on CARQUEST being...

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PartsGeek and Carquest Auto Parts Most Critical Reviews

Lowest rated reviews
1

Stay far far away.

THEY DO NOT ALLOW ORDER CANCELLATIONS, RESTOCK IS 30% AUTOMATICALLY AND NO PHONE NUMBER TO CONTACT...

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1

I travel for work building the nations power lines. I travel with a 14k pound fifth wheel so my wife, baby and I can...

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1

I ordered a front axle assembly for a 1982 VW Rabbit, I was sent a 1985 axle assembly which does not fit. I contacted th...

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1

You can warranty the parts and the labor to get my vehicle back

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PartsGeek and Carquest Auto Parts Latest Reviews

Recent published reviews
1.7

So I ordered from this company a while ago, that parts did not fit. After I returned it, following each instruction...

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1

with this pandemic going on its kind of hard to pay bill.. also I'm not to happy about the company in Kodiak.. if you...

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1

I ordered a delivery for 1017 College Street and when the Delivery Driver was unable to find the correct address, PartsG...

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No votes

I get the parts and they fail and I have to continue paying for the service because of a bad part

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PartsGeek and Carquest Auto Parts Products and Services

Most reviewed product and services
  • Partsgeek Shipping Service (414 reviews)
  • Partsgeek Customer Care (186 reviews)
  • Partsgeek Website (26 reviews)
  • Carquest Auto Parts Alternator (3 reviews)
  • Carquest Auto Parts Owner (1 review)