PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carquest Auto Parts and PartsGeek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carquest Auto Parts
PartsGeek

Carquest Auto Parts and PartsGeek Overview

Total reviews 67 2290
Company responses 0 0
Issues resolved 0 17

Carquest Auto Parts and PartsGeek Consumer Ratings

Rank
146 out of 1156 in Auto Parts and Accessories category
129 out of 1156 in Auto Parts and Accessories category
Price Affordability
202 in category
113 in category
Product or Service Quality
127 in category
106 in category
Turnaround Time
151 in category
138 in category
Value for money
143 in category
130 in category

Carquest Auto Parts and PartsGeek Rating Details

Price Affordability
2.1
(21 reviews)
3
(685 reviews)
Reviewer's quote

...I was then told I would have to pay full price for the replacement they had sent. So i asked for my old battery so I could drive to Costco. Carquest is a parts supplier to our...

Read full review

...00 So I better at least get the original shipping charge back as well as the part price. I will be contacting corporate..

Read full review
Product or Service Quality
2
(21 reviews)
2
(701 reviews)
Reviewer's quote

Waiting time for sale representatives take too much time ,nobody do something to help me thanks ,, really bed service, the locstion is in Liberia Ave MANASSAS Va..

Read full review

I called your customer service and talked to a woman and she told me that you guys were going to call me back. It has now been over three days. I have not got a call back the part you guys sent me does not fit...

Read full review
Turnaround Time
1.8
(16 reviews)
2
(566 reviews)
Reviewer's quote

...It's not that the people were unhelpful; they were fine it's just the time wasted for me..

Read full review

...This time the results showed the part but it was 50$ more than their ad on google..

Read full review
Value for money
2.1
(16 reviews)
2.2
(573 reviews)
Reviewer's quote

I live in Toano Virginia and our local car to quest has not had any more minorities working there and over 15 years it's a shame because we spent a lot of our money in there only white redneck men..

Read full review

...I want my money back!..

Read full review

Carquest Auto Parts and PartsGeek Pros and Cons

Pros
  • Locations
  • Customers
  • You guys ukwho
  • Found part
  • Good prices
  • Price
Cons
  • Owner is rude
  • Super rude
  • Does not honor warranty
  • Horrible customer service
  • Wrong part
  • Unethical business practices

Carquest Auto Parts and PartsGeek Most Positive Reviews

Top rated reviews
5

I was trying to return new parts my now deceased Son had purchased. The Customer Service Agents went over and beyond...

Read full review
5

They worked with me to get my parts. Good service. Thanks Thanks Thanks Thanks Thank Thanks Thanks Thank you

Read full review
5

I've had my carquest remanufactured alternator for 2 years and 5 months. So far it is still working good.

Read full review
5

Not a pissed customer you guy have been great i go my car inspected and fix a 8 year problem with my car because of you...

Read full review

Carquest Auto Parts and PartsGeek Most Critical Reviews

Lowest rated reviews
1

The Carquest at 34928 McMurtery Ave ran by the manager Casey, does NOT FOLLOW Covid guidelines. This store is not safe...

Read full review
1

Ordered a wv Passat 04 light switch and received a Toyota relay. Sent an email but now I suppose to pay to delivery the...

Read full review
1

Waiting time for sale representatives take too much time ,nobody do something to help me thanks ,, really bed service,...

Read full review
1

First gasket failed and cost me thousands to have the job done twice. Parts geek wouldnt send me a replacement i had to...

Read full review

Carquest Auto Parts and PartsGeek Latest Reviews

Recent published reviews
No votes

To much build up and paint on the brakes they had to be filed down to get the access build up off in order to be put...

Read full review
1

Did a Google search for a part. Partsgeek was one of the first results. The part was a match for my vehicle & was much...

Read full review
No votes

Not pissed, go local it was $180.00, viewed on line at maybe 40.00 dollars for mass flo sensor! Will not go local...

Read full review
1

Sent wrong part. And did not include hardware that was supposed to be included. Told to return and reorder. Then...

Read full review