PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carquest Auto Parts and PartsGeek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carquest Auto Parts
PartsGeek

Carquest Auto Parts and PartsGeek Overview

Total reviews
21
1868
Company responses
0
0
Issues resolved
0
11

Carquest Auto Parts and PartsGeek Consumer Ratings

Rank
49 out of 362 in Auto Parts and Accessories category
43 out of 362 in Auto Parts and Accessories category
Price Affordability
71 in category
41 in category
Product or Service Quality
19 in category
33 in category
Value for money
51 in category
35 in category
Exchange, Refund and Cancellation Policy
64 in category
49 in category

Carquest Auto Parts and PartsGeek Rating Details

Price Affordability
2.2 (10 reviews)
3 (531 reviews)
Reviewer's quote

The owner does have any customer service. We order over $3000.00 per month. He uses foul language and cant have a adult conversation. He said go to my competitor I dont want to do any business and you can call whoever you want cause I dont give a shot.

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...IF I HAVE TO PAY FULL PRICE FOR SHIPPING AGAIN IM GOING TO LOSE IT...

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Product or Service Quality
2.6 (7 reviews)
2.1 (536 reviews)
Reviewer's quote

I called to complain about a driver at your San Marcos store and was transfer to Rich the owner. He started the conversation right not being rude then I said why I was complaining about the driver getting mad when he was told wait let see if is the right part and the driver getting all mad and...

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...At how lazy and unreliable this service is. Later found out parts geek is ranked 282nd compared to other online parts stores. Lmao...

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Value for money
2 (5 reviews)
2.3 (426 reviews)
Reviewer's quote

There is no reason why they are keeping my refund. I have been ripped off. Shady business

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Money was returned to eBay on the 5-14-2020 still not returned to me ref number48675129..

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Exchange, Refund and Cancellation Policy
1.3 (4 reviews)
1.5 (549 reviews)
Reviewer's quote

...They told me to take it Advanced to exchange and this was in February. They told me I could only exchange once? That is not a lifetime warranty! This is a rip off..

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...Cost to return was almost as much as the part and they have all these limitations such that I never expect to actually get refund. This is not a legit company. Do not order from them..

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Carquest Auto Parts and PartsGeek Pros and Cons

Pros
  • You guys ukwho
  • Steve m
  • Owner
  • Found part
  • Good prices
  • Price
Cons
  • Does not honor warranty
  • Owner is rude
  • Horrible customer service
  • Unethical business practices
  • Wrong part

Carquest Auto Parts and PartsGeek Most Positive Reviews

Top rated reviews
5

I've had my carquest remanufactured alternator for 2 years and 5 months. So far it is still working good.

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5

Stay away from this company - they are scammers making money on shipping charges.

Ordered windshield washer reservoir,...

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4

As an Ex-Employee of CARQUEST and now customer, I needed to tell people out there that the last post on CARQUEST being...

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5

Ordered a door handle and the description said they paint to match your car, I go all the way through check out and no...

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Carquest Auto Parts and PartsGeek Most Critical Reviews

Lowest rated reviews
1

I travel for work building the nations power lines. I travel with a 14k pound fifth wheel so my wife, baby and I can...

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1

Stay far far away.

THEY DO NOT ALLOW ORDER CANCELLATIONS, RESTOCK IS 30% AUTOMATICALLY AND NO PHONE NUMBER TO CONTACT...

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1

You can warranty the parts and the labor to get my vehicle back

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1

I ordered a front axle assembly for a 1982 VW Rabbit, I was sent a 1985 axle assembly which does not fit. I contacted th...

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Carquest Auto Parts and PartsGeek Latest Reviews

Recent published reviews
1

The owner does have any customer service. We order over $3000.00 per month. He uses foul language and cant have a adult...

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1

Ordered fog light for Yukon, photo looked good and price was right. But they sent a turn signal to some other vehicle cr...

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1

I called to complain about a driver at your San Marcos store and was transfer to Rich the owner. He started the...

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No votes

I ordered and paid for 2 coil packs for 1996 Mazda B-2300 . I only received one. Wheres my other one. Order number is...

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Carquest Auto Parts and PartsGeek Products and Services

Most reviewed product and services
  • Carquest Auto Parts Alternator (3 reviews)
  • Carquest Auto Parts Owner (1 review)
  • Partsgeek Shipping Service (408 reviews)
  • Partsgeek Customer Care (180 reviews)
  • Partsgeek Website (26 reviews)