PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wen and Carols Daughter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wen
Carols Daughter

Wen and Carols Daughter Overview

Total reviews
1783
102
Company responses
0
0
Issues resolved
2
0

Wen and Carols Daughter Consumer Ratings

Rank
125 out of 898 in Cosmetics and Personal Care category
195 out of 898 in Cosmetics and Personal Care category
Customer service
70 in category
172 in category
Website
96 in category
105 in category
Product or Service Quality
112 in category
177 in category
Price Affordability
168 in category
169 in category

Wen and Carols Daughter Rating Details

Customer service
2 (242 reviews)
1.3 (32 reviews)
Reviewer's quote

...I called customer service and they instantly gave me my money back and made a claim. 3 yrs later while on vacation I tried a friends hair system and fell in love. I was really shocked to find out that it was wens mandarin italian fig...

Read full review

...I contacted customer service who was of no help and said a manager was not available and would call me back. of course they didnt..

Read full review
Website
2.4 (228 reviews)
2.3 (32 reviews)
Reviewer's quote

I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

Read full review

...The same day i rated the products i received another email that night saying "It cannot be published to the website, but. nadnaj20, (my screen name) "Our staff has read your review and values your contribution even though it did not meet all our website guidelines...

Read full review
Product or Service Quality
2 (223 reviews)
1.5 (38 reviews)
Reviewer's quote

Customer service was very helpful and courteous...

Read full review

I used their products for two months and in those two months my hair became very dry and matted which didn't make sense Bc I was even using their oils but I eat super healthy, take vitamins and after seeing this forum I'm convinced it was their product. Never ever buy from this company. Use monat...

Read full review
Price Affordability
2 (212 reviews)
2 (33 reviews)
Reviewer's quote

...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

Read full review

...I decided to try this line of hair care because I love the vanilla smell and it has a reasonable price point. I even got and bought a double set because it was on special. Now it's money and product gone to waste...

Read full review

Wen and Carols Daughter Pros and Cons

Pros
  • Smell
  • How it makes my hair feel and look
  • Product
  • Fragrance
  • Ive had great products delivery has the buyout changed that
  • Great product
Cons
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice
  • That i spent years growing my hair to fall out
  • Scalp itching
  • Tingling

Wen and Carols Daughter Most Positive Reviews

Top rated reviews
5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

Read full review
5

I've never had a problem with the products; my whole family uses various items with no issues. I placed my most recent o...

Read full review
5

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

Read full review
5

Love the body cream, is it cruelty free

Read full review

Wen and Carols Daughter Most Critical Reviews

Lowest rated reviews
1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

Read full review
1

I purchased the product the product came pretty quickly as far as shipping is concern I got it for a pretty decent...

Read full review
1

The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

Read full review
1

I purchased a product from an authorized retailer and was unhappy with it. I csll customer service and was told they...

Read full review

Wen and Carols Daughter Latest Reviews

Recent published reviews
No votes

I have tried numerous times to contact Wen to cancel my order and can not get through to anyone! I get beeps, gurgling,...

Read full review
1

I used their products for two months and in those two months my hair became very dry and matted which didn't make sense...

Read full review
No votes

I have dial several numbers and automatically hang up...i want to cancel my subscription

Read full review
2.3

I recently started using the Black Vanilla line and my scalp is tight, very dry, and currently feels like burning. I...

Read full review

Wen and Carols Daughter Products and Services

Most reviewed product and services
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (176 reviews)
  • Carols Daughter Shampoo (30 reviews)
  • Carols Daughter Hair Care (13 reviews)
  • Carols Daughter Customer Care (6 reviews)