PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carols Daughter and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carols Daughter
Wen

Carols Daughter and Wen Overview

Total reviews
105
1784
Company responses
0
0
Issues resolved
0
2

Carols Daughter and Wen Consumer Ratings

Rank
212 out of 895 in Cosmetics and Personal Care category
126 out of 895 in Cosmetics and Personal Care category
Product or Service Quality
180 in category
113 in category
Website
111 in category
96 in category
Value for money
185 in category
145 in category
Price Affordability
177 in category
176 in category

Carols Daughter and Wen Rating Details

Product or Service Quality
1.5 (38 reviews)
2 (223 reviews)
Reviewer's quote

I used their products for two months and in those two months my hair became very dry and matted which didn't make sense Bc I was even using their oils but I eat super healthy, take vitamins and after seeing this forum I'm convinced it was their product. Never ever buy from this company. Use monat...

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Customer service was very helpful and courteous...

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Website
2.3 (33 reviews)
2.4 (228 reviews)
Reviewer's quote

...acknowledgment of order, payment, shippment info including tracking number which appears to be invalid as there is no information included on the carrier website. Attempted to contact customer service twice via email, countless times via telephone with no results. Extremely poor...

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I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

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Value for money
1.5 (33 reviews)
2 (191 reviews)
Reviewer's quote

...Now it's money and product gone to waste. I won't use these products anymore. In fact, I'll throw them away since I cannot, in good conscience, offer them to a friend or even give them away...

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I never signed up to be a member i only wanted to try it first I somehow became a memeber and ive cancelled many times and they keep robbing me of money and thos has been going on for a year now and ive only got two packages twice in a whole year and And they have took hudurds of dollers from my...

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Price Affordability
2 (33 reviews)
2 (212 reviews)
Reviewer's quote

...There are MUCH better products and they are at a better price point. DON'T believe the hype, DON'T believe the PAID testimonies. A class action claim should be forthcoming..

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...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

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Carols Daughter and Wen Pros and Cons

Pros
  • Fragrance
  • Ive had great products delivery has the buyout changed that
  • Great product
  • Smell
  • How it makes my hair feel and look
  • Product
Cons
  • That i spent years growing my hair to fall out
  • Scalp itching
  • Tingling
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

Carols Daughter and Wen Most Positive Reviews

Top rated reviews
5

I've never had a problem with the products; my whole family uses various items with no issues. I placed my most recent o...

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5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

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5

Love the body cream, is it cruelty free

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5

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

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Carols Daughter and Wen Most Critical Reviews

Lowest rated reviews
1

I purchased the product the product came pretty quickly as far as shipping is concern I got it for a pretty decent...

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1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

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1

I purchased a product from an authorized retailer and was unhappy with it. I csll customer service and was told they...

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1

The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

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Carols Daughter and Wen Latest Reviews

Recent published reviews
1

irritated my scalp burning and itching sensation

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No votes

I just puchased a duo of 319, 32oz, and a gallon of bamboo and green tea as I regularly do on June of each year. The man...

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No votes

I bought this product as it said anti sulfate, good for breakage etc. etc. I used both the shampoo and conditioner and...

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No votes

I have tried numerous times to contact Wen to cancel my order and can not get through to anyone! I get beeps, gurgling,...

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Carols Daughter and Wen Products and Services

Most reviewed product and services
  • Carols Daughter Shampoo (30 reviews)
  • Carols Daughter Hair Care (13 reviews)
  • Carols Daughter Customer Care (6 reviews)
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (176 reviews)