PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carols Daughter and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carols Daughter
Wen

Carols Daughter and Wen Overview

Total reviews 118 1789
Company responses 0 0
Issues resolved 0 2

Carols Daughter and Wen Consumer Ratings

Rank
224 out of 940 in Cosmetics and Personal Care category
135 out of 940 in Cosmetics and Personal Care category
Product or Service Quality
187 in category
119 in category
Value for money
189 in category
151 in category
Price Affordability
166 in category
188 in category
Customer service
166 in category
72 in category

Carols Daughter and Wen Rating Details

Product or Service Quality
1.5 (48 reviews)
2 (226 reviews)
Reviewer's quote

...The store where I purchased the shampoo gave me a refund and took the product back when I told them it was making my hair fall out but I feel the need to share with others and I feel that the manufacturer needs to find a way to make this right..

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used frizz product a couple of times and noticed my hair fell out in a hugh spot and small spot. I have went to doctors, medicine co pay, treatments time from work. Rogaine..

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Value for money
1.5 (43 reviews)
2 (193 reviews)
Reviewer's quote

...Lost money 50$ of thrown away. Bought oils masks to fix it..

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I never signed up to be a member i only wanted to try it first I somehow became a memeber and ive cancelled many times and they keep robbing me of money and thos has been going on for a year now and ive only got two packages twice in a whole year and And they have took hudurds of dollers from my...

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Price Affordability
2 (42 reviews)
2 (215 reviews)
Reviewer's quote

...I decided to try this line of hair care because I love the vanilla smell and it has a reasonable price point. I even got and bought a double set because it was on special. Now it's money and product gone to waste...

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...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

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Customer service
1.3 (41 reviews)
2 (245 reviews)
Reviewer's quote

...Attempted to contact customer service twice via email, countless times via telephone with no results. Extremely poor follow-up..

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...overnight it I am now waiting 3 to 4 weeks for the second box this is ridiculous I can never get the right order or my things on time the girl I spoke to a customer service did not know what she was talking about did not know its FedEx smart post was I could not explain to me why it was taking so long for the mail to come in she did not place a new order nor does she let me know where my refund was for the box that got previously returned she said that she refunded me $111...

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Carols Daughter and Wen Pros and Cons

Pros
  • Fragrance
  • Used the products for years
  • Great product
  • Smell
  • How it makes my hair feel and look
  • Product
Cons
  • That i spent years growing my hair to fall out
  • Hair loss
  • Tingling
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

Carols Daughter and Wen Most Positive Reviews

Top rated reviews
5

I've never had a problem with the products; my whole family uses various items with no issues. I placed my most recent o...

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5

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

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5

Love the body cream, is it cruelty free

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5

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

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Carols Daughter and Wen Most Critical Reviews

Lowest rated reviews
1

I purchased the product the product came pretty quickly as far as shipping is concern I got it for a pretty decent...

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1

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

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1

I purchased a product from an authorized retailer and was unhappy with it. I csll customer service and was told they...

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1

The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

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Carols Daughter and Wen Latest Reviews

Recent published reviews
1

This shampoo/conditioner set made my hair fall out! I began using it end of September as winter was approaching and...

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No votes

Ordered Spring Cherry Blossom Cleaning Conditioner and the Treatment Mist along with the same in Honey Peach. Either...

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1

I started using the Carol's Daughter Shampoo - Conditioner combo because it was supposed to be excellent for my hair...

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1.2

I purchased the 32 oz. Spring Cherry Blossom Cleansing Conditioner and the Treatment Mist of the same scent. I also purc...

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Carols Daughter and Wen Products and Services

Most reviewed product and services
  • Carols Daughter Shampoo (30 reviews)
  • Carols Daughter Hair Care (14 reviews)
  • Carols Daughter Conditioner (4 reviews)
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (176 reviews)