PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carols Daughter and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carols Daughter

Carols Daughter and Wen Overview

Total reviews
Company responses
Issues resolved

Wen was first mentioned on PissedConsumer on Jul 21, 2008 and since then this brand received 1782 reviews. It is 1684 reviews more than Carols Daughter received since Jul 15, 2008.

Carols Daughter and Wen Consumer Ratings

180 out of 1161 in Cosmetics and Personal Care category
115 out of 1161 in Cosmetics and Personal Care category
Product or Service Quality
159 in category
102 in category
Price Affordability
159 in category
158 in category
89 in category
88 in category

According to consumer ratings and reviews, Wen ranks 65 points higher in the Cosmetics and Personal Care category than Carols Daughter. People gave Carols Daughter 1.6 stars for Product or Service Quality criterion in Cosmetics and Personal Care category and it is 226 points higher than the worst rated brand in this category. At the same time, Wen was rated 2 stars for Product or Service Quality criterion in this category and it is 283 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Wen has a higher rating than Wen. Regarding Website criterion, consumers gave Carols Daughter 2.4 stars and it is 77% greater than other in category. Wen however was rated 2.4 stars and it is 77% greater than other in category.

Carols Daughter and Wen Rating Details

Product or Service Quality
1.6 (34 reviews)
2 (223 reviews)
Reviewer's quote

I was so excited about the product that I didnt want to believe that it was the Almond and other milk conditioners that damaged my hair and scalp. It seemed to be free of harsh chemicals however there clearly are other chemicals in these Carols Daughter products which were/are strong enough to pull...


Customer service was very helpful and courteous...

Price Affordability
2 (31 reviews)
2 (212 reviews)
Reviewer's quote

...There are MUCH better products and they are at a better price point. DON'T believe the hype, DON'T believe the PAID testimonies. A class action claim should be forthcoming..


...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

2.4 (31 reviews)
2.4 (228 reviews)
Reviewer's quote

...The same day i rated the products i received another email that night saying "It cannot be published to the website, but. nadnaj20, (my screen name) "Our staff has read your review and values your contribution even though it did not meet all our website guidelines...


I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...


Carols Daughter and Wen Pros and Cons

  • Ive had great products delivery has the buyout changed that
  • Great product
  • Fragrance
  • Smell
  • How it makes my hair feel and look
  • Product
  • Scalp itching
  • Tingling
  • That i spent years growing my hair to fall out
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

Carols Daughter and Wen Most Positive Reviews

Top rated reviews

I've never had a problem with the products; my whole family uses various items with no issues. I placed my most recent o...


When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

Carols Daughter and Wen Most Critical Reviews

Lowest rated reviews

I purchased the product the product came pretty quickly as far as shipping is concern I got it for a pretty decent...


I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

Carols Daughter and Wen Latest Reviews

Recent published reviews

I began using Carols Daughter about 4 months ago. my hair became very dry and brittle. My hair eventually began...

Read all 98 reviews

I have dial several numbers and automatically hang up...i want to cancel my subscription

Read all 1782 reviews

Carols Daughter and Wen Products and Services

Most reviewed product and services
  • Carols Daughter Shampoo (30 reviews)
  • Carols Daughter Hair Care (13 reviews)
  • Carols Daughter Customer Care (6 reviews)
  • Wen Hair Care (627 reviews)
  • Wen Conditioner (217 reviews)
  • Wen Shampoo (175 reviews)