PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carolina Carports and Sears as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carolina Carports
Sears

Carolina Carports and Sears Overview

Total reviews
74
6345
Company responses
0
871
Issues resolved
0
40

Carolina Carports and Sears Consumer Ratings

Rank
300 out of 1918 in Construction and Repair category
79 out of 321 in Supermarkets and Malls category
Customer service
230 in category
88 in category
Product or Service Quality
198 in category
83 in category
Price Affordability
178 in category
78 in category
Value for money
140 in category
85 in category

Carolina Carports and Sears Rating Details

Customer service
1.3 (48 reviews)
1.2 (1872 reviews)
Reviewer's quote

...Customer service/ scheduling was rude whenever you could get them to answer the phone. Continued leaving messages, finally received a call back. Will never use again...

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...I contacted UPS customer service regarding the issue and they said that an investigation should be conducted by the Sender aka Sears. I was really waiting for these dumbbells as it is practically impossible to find a pair in stock right now and the fact that they are THAT late is really frustrating..

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Product or Service Quality
1.7 (36 reviews)
1.5 (1496 reviews)
Reviewer's quote

...ups for repairs , I stopped the check thank God in time when I saw no responses the first time , getting an attorney now , save yourself agravasion and poor quality...

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OMG I have spent 6 weeks trying to get service. I call twice a week and am put on hold for hours to have them say w are trying. Really? Then they say they will replace it and I am put on hold for another hour or MORE...

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Price Affordability
2.6 (34 reviews)
2.2 (1275 reviews)
Reviewer's quote

...Oh let me add that the crew showed up with the wrong color materials for some trim and I got a small reduction in price for the mistake or I could have let them come back and exchange it for the right materials, Am I glad I didn't make that Stupid mistake and took the reduction..

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...And to make up for the inconvenience they would take 5% off the price. The rep assured me that I would be contacted within 24 - 48 hours to set up a new delivery date. Shocker! Nobody called...

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Value for money
2.1 (32 reviews)
1.8 (1169 reviews)
Reviewer's quote

...3 years later I must say the building is well worth the money except for the overhead door. Now I have a broke spring and I can't purchase parts to fix the door. Customer service was just as bad trying to get an answer for this as it was from the beginning trying to communicate with them..

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...Sears is a large corporation and to try to scam people out of money, especially senior citizens is RIDICULOUS !!!..

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Carolina Carports and Sears Pros and Cons

Pros
  • Decent price
  • There are no pros to this company
  • Local sales office
  • Price
  • I will like it when they are out of business
  • Product
Cons
  • Frustrating experience
  • Delivery and installation
  • Delivery
  • Poor customer service
  • Delivery experience
  • Customer service

Carolina Carports and Sears Most Positive Reviews

Top rated reviews
5

I just got my 24x26 carport installed today through Cardinal Carports. The supplier was Carolina Carports. Brandon...

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5

I purchased model # 358341950 which is a 18" 42cc chainsaw with extra 14" bar & chain. It was $119.88 on clearance....

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5

I ordered a $17k Barn at the end of March. I was told 4-6 weeks to install. Maybe a bit longer. Ok. I get it. I have to...

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5

We bought a new craftsman lawn trator, this is the second season, warrenty out by one month. Uses 1/2 quart of oil...

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Carolina Carports and Sears Most Critical Reviews

Lowest rated reviews
1

Can't seem to deliver a product. Can't seem to return a call. Excuse after excuse. Still waiting after 3 months!...

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1

My Mother had a warranty on her air conditioner, a PAID for warranty at that. She has been without a air conditioner...

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1

I ordered a small carport in August 2017 and was told it would take 4-5 weeks for delivery and installation. Two weeks...

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1

Bought tires there and cant even get car in to get tires serviced. 1 person working counter and one person working in...

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Carolina Carports and Sears Latest Reviews

Recent published reviews
No votes

You will have to go back 6 months to see the history of what happened and why I called myself a pissed customer. With th...

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2.5

Hi,
The dumbbells that I ordered were supposed to arrive last Thursday 7/2, but there have been no updates on the trackin...

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1.5

Ordered a 26 by 21 x 9 feet garage , it took them 3 months to install after repeated calls , then it didn't pass...

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1

OMG I have spent 6 weeks trying to get service. I call twice a week and am put on hold for hours to have them say w are...

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Carolina Carports and Sears Products and Services

Most reviewed product and services
  • Carolina Carports Carport Installation (23 reviews)
  • Carolina Carports Shipping Service (10 reviews)
  • Carolina Carports Customer Care (6 reviews)
  • Sears Repair (512 reviews)
  • Sears Delivery Service (481 reviews)
  • Sears Customer Care (469 reviews)