PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eagle Carports and Carolina Carports as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eagle Carports
Carolina Carports

Eagle Carports and Carolina Carports Overview

Total reviews 137 82
Company responses 0 0
Issues resolved 2 0

Eagle Carports and Carolina Carports Consumer Ratings

Rank
295 out of 1961 in Construction and Repair category
304 out of 1961 in Construction and Repair category
Customer service
233 in category
No votes
Reliability
191 in category
No votes
Product or Service Quality
201 in category
No votes
Turnaround Time
191 in category
No votes

Eagle Carports and Carolina Carports Rating Details

Customer service
1.3 (76 reviews)
No votes
Reviewer's quote

...My carport looks to be over 10 years old,very sad for this kind of customer service..

Read full review

...I want to tell as many people as possible to stay away from this company and their horrible customer service. I noticed on their website that they are members of the Better Business Bureau, I will be contacting them next. If I could give them a less than 0 rating I definitely would..

Read full review
Reliability
1.4 (66 reviews)
No votes
Reviewer's quote

Never AgainI had used American Steel Carports previously and had No Complaints except they would not hold the sales tax. I have a ranch and the carport is closed in 3 sides was going to be used to provide shelter for my livestock.So I went with Eagle, even though the color was not exactly the...

Read full review

...No weekend contact, and no contractor reliability when they don’t fulfill their OBLIGATION. A courtesy phone call after waiting all day on crew..

Read full review
Product or Service Quality
1.7 (63 reviews)
No votes
Reviewer's quote

...They do not back up their product anytime there is an issue. They do not call customers to resolve issues. I have had to scream and yell to get customer issues resolved or even to have them call the costumer...

Read full review

...I will be contacting Wayne who we originally ordered the building through and letting him know I will also be reporting his company for allowing a company with such bad reviews to continue building his product. Both will have a BBB report filed on them..

Read full review
Turnaround Time
1.6 (60 reviews)
No votes
Reviewer's quote

...They would bring it out next time they were in town. Then I would not have to pay shipping. So 3 week later they call tell me they will be out next week and could I have a cashiers check ready for them...

Read full review

...5 months 4 different appointments were made and each time I had to clear my schedule to show them exactly where it needed to go as there are electrical and water lines running under it...

Read full review

Eagle Carports and Carolina Carports Pros and Cons

Pros
  • Color
  • Looks of building
  • Dealer was nice and easy to deal with
  • Decent price
  • There are no pros to this company
  • Local sales office
Cons
  • Unreliable in every area of customer service
  • Rude uncaring customer service
  • Lack of caring attitude i get from customer service
  • Frustrating experience
  • Customer service
  • Delivery and installation

Eagle Carports and Carolina Carports Most Positive Reviews

Top rated reviews
5

Overall im very happy,just have a 1 inch gap grom rollup door to building,how can u help.

Read full review
5

I just got my 24x26 carport installed today through Cardinal Carports. The supplier was Carolina Carports. Brandon...

Read full review
5

Got my eagle carport today june 21. Very happy. Job well done. The guys worked in the rain to get job. Very pleased

Read full review
5

I ordered a $17k Barn at the end of March. I was told 4-6 weeks to install. Maybe a bit longer. Ok. I get it. I have to...

Read full review

Eagle Carports and Carolina Carports Most Critical Reviews

Lowest rated reviews
1

I unfortunately purchased a carport from these people. The experience is a nightmare folks .After an extensive contract...

Read full review
1

Can't seem to deliver a product. Can't seem to return a call. Excuse after excuse. Still waiting after 3 months!...

Read full review
1

Ordered Aug 9. Told 3 to 5 weeks turn around when purchaded. After 5 weeks called to check on delivery. Told 4 to 6...

Read full review
1

I ordered a small carport in August 2017 and was told it would take 4-5 weeks for delivery and installation. Two weeks...

Read full review

Eagle Carports and Carolina Carports Latest Reviews

Recent published reviews
1

After the ordeal with appointments, and installation, the materials brought to my resident was damaged .. I wrote a...

Read full review
1.3

Terrible experience!!! 3.5 months 4 different appointments were made and each time I had to clear my schedule to show...

Read full review
1.9

Never Again
I had used American Steel Carports previously and had No Complaints except they would not hold the sales tax....

Read full review
1

We were scheduled for last Thursday, then it was rescheduled to yesterday, the company made no attempt to contact my...

Read full review

Eagle Carports and Carolina Carports Products and Services

Most reviewed product and services
  • Eagle Carports Customer Care (25 reviews)
  • Eagle Carports Carport Installation (24 reviews)
  • Eagle Carports Carport (19 reviews)
  • Carolina Carports Carport Installation (24 reviews)
  • Carolina Carports Shipping Service (10 reviews)
  • Carolina Carports Carport (6 reviews)