PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eagle Carports and Carolina Carports as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eagle Carports
Carolina Carports

Eagle Carports and Carolina Carports Overview

Total reviews
129
72
Company responses
0
0
Issues resolved
1
0

Eagle Carports was first mentioned on PissedConsumer on Mar 10, 2015 and since then this brand received 129 reviews. It is 57 reviews more than Carolina Carports received since Aug 24, 2016.

Eagle Carports and Carolina Carports Consumer Ratings

Rank
288 out of 2995 in Construction and Repair category
297 out of 2995 in Construction and Repair category
Customer service
227 in category
219 in category
Staff
236 in category
192 in category
Reliability
189 in category
205 in category

According to consumer ratings and reviews, Eagle Carports ranks 9 points higher in the Construction and Repair category than Carolina Carports. People gave Eagle Carports 1.3 stars for Customer service criterion in Construction and Repair category and it is 476 points higher than the worst rated brand in this category. At the same time, Carolina Carports was rated 1.3 stars for Customer service criterion in this category and it is 484 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Carolina Carports has a higher rating than Eagle Carports. Regarding Reliability criterion, consumers gave Eagle Carports 1.4 stars and it is 73% greater than other in category. Carolina Carports however was rated 1.3 stars and it is 71% greater than other in category.

Eagle Carports and Carolina Carports Rating Details

Customer service
1.3 (72 reviews)
1.3 (47 reviews)
Reviewer's quote

...They do not call customers to resolve issues. I have had to scream and yell to get customer issues resolved or even to have them call the costumer. No longer selling their products...

PissedConsumer1708514

...Customer service/ scheduling was rude whenever you could get them to answer the phone. Continued leaving messages, finally received a call back. Will never use again...

PissedConsumer1712845
Staff
1.4 (64 reviews)
1.7 (39 reviews)
Reviewer's quote

...I did NOT run into any issue with the support staff being rude (they sounded like they were run ragged...

PissedConsumer935014

...The staff is very rude and they also refuse to give me a refund of my deposit..

Bobby P
Reliability
1.4 (61 reviews)
1.3 (43 reviews)
Reviewer's quote

The attempts. Canceled at the last minute! Their contract allows for this it is so routine!!!

PissedConsumer1628129

...No weekend contact, and no contractor reliability when they don’t fulfill their OBLIGATION. A courtesy phone call after waiting all day on crew..

PissedConsumer1495779

Eagle Carports and Carolina Carports Pros and Cons

Pros
  • Color
  • Looks of building
  • Quality is great
  • There are no pros to this company
  • Local sales office
  • Fast delivery
Cons
  • Unreliable in every area of customer service
  • Rude uncaring customer service
  • Customer service
  • Frustrating experience
  • Delivery and installation
  • Delivery

Eagle Carports and Carolina Carports Most Positive Reviews

Top rated reviews
5

Overall im very happy,just have a 1 inch gap grom rollup door to building,how can u help.

5

I just got my 24x26 carport installed today through Cardinal Carports. The supplier was Carolina Carports. Brandon...

Eagle Carports and Carolina Carports Most Critical Reviews

Lowest rated reviews
1

I unfortunately purchased a carport from these people. The experience is a nightmare folks .After an extensive contract...

1

Can't seem to deliver a product. Can't seem to return a call. Excuse after excuse. Still waiting after 3 months!...

Eagle Carports and Carolina Carports Latest Reviews

Recent published reviews
1

I used to be a dealer. Eagle Carports is only in the business to sell carports. They do not back up their product...

Read all 129 reviews
1

I called Carolina Carport in week 6 to see when it would be delivered and was told it would be 8 to 10 weeks. Still...

Read all 72 reviews

Eagle Carports and Carolina Carports Products and Services

Most reviewed product and services
  • Eagle Carports Customer Care (24 reviews)
  • Eagle Carports Carport Installation (23 reviews)
  • Eagle Carports Carport (18 reviews)
  • Carolina Carports Carport Installation (21 reviews)
  • Carolina Carports Shipping Service (9 reviews)
  • Carolina Carports Customer Care (7 reviews)