PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carolina Carports and Eagle Carports as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carolina Carports
Eagle Carports

Carolina Carports and Eagle Carports Overview

Total reviews
74
135
Company responses
0
0
Issues resolved
0
2

Carolina Carports and Eagle Carports Consumer Ratings

Rank
300 out of 1941 in Construction and Repair category
291 out of 1941 in Construction and Repair category
Customer service
228 in category
232 in category
Reliability
211 in category
190 in category
Turnaround Time
190 in category
189 in category
Advertised vs Delivered
118 in category
134 in category

Carolina Carports and Eagle Carports Rating Details

Customer service
1.3 (48 reviews)
1.3 (75 reviews)
Reviewer's quote

...Customer service/ scheduling was rude whenever you could get them to answer the phone. Continued leaving messages, finally received a call back. Will never use again...

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Terrible customer service and quality. I would love to add some pictures to their photo gallery. I would like to thank Chris Davis from Eagle Carports for his dedication to superior quality and customer service...

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Reliability
1.3 (44 reviews)
1.4 (64 reviews)
Reviewer's quote

...No weekend contact, and no contractor reliability when they don’t fulfill their OBLIGATION. A courtesy phone call after waiting all day on crew..

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In Feb 2020 i purchased a 20 x 25 A line carport from Eagle Carport of Mt Airy N.C. After 8 weeks they finally put it up. I told them i was going to enclose this. On June 15, 2020 i went back to the dealer and ordered an 8 x 10 roll up door. They took my order i paid my down payment. Was told it...

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Turnaround Time
1.6 (40 reviews)
1.6 (58 reviews)
Reviewer's quote

...and anchor bolts were too short and they are lifting , called again and it's been 4 months and no show ups for repairs , I stopped the check thank God in time when I saw no responses the first time , getting an attorney now , save yourself agravasion and poor quality...

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...They would bring it out next time they were in town. Then I would not have to pay shipping. So 3 week later they call tell me they will be out next week and could I have a cashiers check ready for them...

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Advertised vs Delivered
1.9 (36 reviews)
1.7 (55 reviews)
Reviewer's quote

I bought and paid for a travel trailer car port to be delivered and installed at our ranch near Crockett, Texas. I bought the cover on April 9th, 2018 and I am still waiting for an installation date. I bought my carport from Alan's Factory Outlet in Luray, Va...

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...the local dealer, he called the office in NC they told him they had received the order, I called them back again for a delivery date was advised it would be delivered on the 9th, it did not arrive, so I called them again &;;;;;;;;;;;; was advised the 16th. I called today & was told it will be Jan 2. I called the local dealer & advised him what is going on, he is going to call & see what he can do for...

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Carolina Carports and Eagle Carports Pros and Cons

Pros
  • Decent price
  • There are no pros to this company
  • Local sales office
  • Color
  • Looks of building
  • Dealer was nice and easy to deal with
Cons
  • Frustrating experience
  • Customer service
  • Delivery and installation
  • Unreliable in every area of customer service
  • Rude uncaring customer service
  • Lack of caring attitude i get from customer service

Carolina Carports and Eagle Carports Most Positive Reviews

Top rated reviews
5

I just got my 24x26 carport installed today through Cardinal Carports. The supplier was Carolina Carports. Brandon...

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5

Overall im very happy,just have a 1 inch gap grom rollup door to building,how can u help.

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5

I ordered a $17k Barn at the end of March. I was told 4-6 weeks to install. Maybe a bit longer. Ok. I get it. I have to...

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5

Got my eagle carport today june 21. Very happy. Job well done. The guys worked in the rain to get job. Very pleased

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Carolina Carports and Eagle Carports Most Critical Reviews

Lowest rated reviews
1

Can't seem to deliver a product. Can't seem to return a call. Excuse after excuse. Still waiting after 3 months!...

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1

I unfortunately purchased a carport from these people. The experience is a nightmare folks .After an extensive contract...

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1

I ordered a small carport in August 2017 and was told it would take 4-5 weeks for delivery and installation. Two weeks...

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1

Ordered Aug 9. Told 3 to 5 weeks turn around when purchaded. After 5 weeks called to check on delivery. Told 4 to 6...

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Carolina Carports and Eagle Carports Latest Reviews

Recent published reviews
No votes

You will have to go back 6 months to see the history of what happened and why I called myself a pissed customer. With th...

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2.4

In Feb 2020 i purchased a 20 x 25 A line carport from Eagle Carport of Mt Airy N.C. After 8 weeks they finally put it...

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1.5

Ordered a 26 by 21 x 9 feet garage , it took them 3 months to install after repeated calls , then it didn't pass...

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1

The company was scheduled on Tuesday 06/23/2020 NO SHOW,, reschedule for 06/24/2020 NO Show again. I called the office...

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Carolina Carports and Eagle Carports Products and Services

Most reviewed product and services
  • Carolina Carports Carport Installation (23 reviews)
  • Carolina Carports Shipping Service (10 reviews)
  • Carolina Carports Customer Care (6 reviews)
  • Eagle Carports Customer Care (25 reviews)
  • Eagle Carports Carport Installation (23 reviews)
  • Eagle Carports Carport (19 reviews)