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  • 1 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $134 CLAIMED LOSSES
  • $27 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Unterstand 1

Customers don't like

  • Content of the catalog2
  • Being charged twice and not correct number of item ordered1
  • Passport to health1
  • Catalog content1
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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 561 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $179 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Wide variety of prints 12
  • Friendly staff 6
  • Products 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service37
  • False advertising14
  • Bad manager attitude13
  • Order being cancelled6
  • Poor delivery service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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