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  • 1 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $197 CLAIMED LOSSES
  • $25 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Unterstand 1

Customers don't like

  • Content of the catalog2
  • That they chose to send a postcard rather than phone or email me1
  • Passport to health1
  • Internet order paid with visa order cancelled three weeks later1
  • Gave one star on customer service cannot give zero1
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Joann Fabric

Shopping
  • 5 ISSUES RESOLVED
  • 647 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $207 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Wide variety of prints 10
  • Products 6
  • Friendly staff 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service30
  • False advertising14
  • Bad manager attitude13
  • Order being cancelled7
  • False advertising of coupons4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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