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Viking Cruises

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3.4
?

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  • 6 ISSUES RESOLVED
  • 64 COMPANY RESPONSES
  • 103 TOTAL REVIEWS
Rank
5 out of 200
in Cruises and Ships category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    05:41
  • ISSUES RESOLVED
    0%
Top Products and Services
2.6
38 reviews
3.3
15 reviews
3.9
9 reviews

Carnival Cruise Line

2.3
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 384 TOTAL REVIEWS
Rank
10 out of 200
in Cruises and Ships category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    05:07
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
146 reviews
2.1
62 reviews
2.8
13 reviews

How do you compare Viking Cruises vs Carnival Cruise Line?

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Anonymous
#1547802

Both are about the same. They are both considered the low end of their respective businesses.

Viking, however, has proved itself to be untrustworthy.

It's like cards. Viking plays with a stacked deck so whatever you put into the pot you've lost.

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