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Viking Cruises

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3.4
?

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  • 5 ISSUES RESOLVED
  • 55 COMPANY RESPONSES
  • 95 TOTAL REVIEWS
Rank
5 out of 198
in Cruises and Ships category
Rating Details
Customer service
Staff
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:49
  • ISSUES RESOLVED
    0%
Top Products and Services
3.1
27 reviews
3.6
13 reviews
3.9
7 reviews

Carnival Cruise Line

2.3
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 376 TOTAL REVIEWS
Rank
10 out of 198
in Cruises and Ships category
Rating Details
Customer service
Staff
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    06:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.2
140 reviews
2.2
57 reviews
2.8
13 reviews

How would you compare Viking Cruises vs Carnival Cruise Line?

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Anonymous
#1547802

Both are about the same. They are both considered the low end of their respective businesses.

Viking, however, has proved itself to be untrustworthy.

It's like cards. Viking plays with a stacked deck so whatever you put into the pot you've lost.

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