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Viking Cruises

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3.5
?

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  • 7 ISSUES RESOLVED
  • 73 COMPANY RESPONSES
  • 112 TOTAL REVIEWS
Rank
4 out of 205
in Cruises and Ships category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    05:41
  • ISSUES RESOLVED
    0%
Top Products and Services
2.6
40 reviews
3.3
15 reviews
4
10 reviews

Carnival Cruise Line

2.3
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 400 TOTAL REVIEWS
Rank
10 out of 205
in Cruises and Ships category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    05:14
  • ISSUES RESOLVED
    17%
Top Products and Services
2.1
151 reviews
2.2
66 reviews
2.7
14 reviews

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Anonymous
#1547802

Both are about the same. They are both considered the low end of their respective businesses.

Viking, however, has proved itself to be untrustworthy.

It's like cards. Viking plays with a stacked deck so whatever you put into the pot you've lost.

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