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Carnival Cruise Line

2.2
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 392 TOTAL REVIEWS
Rank
11 out of 204
in Cruises and Ships category
Rating Details
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    05:14
  • ISSUES RESOLVED
    17%
Top Products and Services
2.1
149 reviews
2.2
64 reviews
2.7
14 reviews

Viking Cruises

Has verified representatives
3.4
?

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  • 7 ISSUES RESOLVED
  • 72 COMPANY RESPONSES
  • 111 TOTAL REVIEWS
Rank
5 out of 204
in Cruises and Ships category
Rating Details
Customer service
Staff
Website
No votes
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    5
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    05:41
  • ISSUES RESOLVED
    0%
Top Products and Services
2.6
40 reviews
3.3
15 reviews
3.9
9 reviews

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Anonymous
#1547802

Both are about the same. They are both considered the low end of their respective businesses.

Viking, however, has proved itself to be untrustworthy.

It's like cards. Viking plays with a stacked deck so whatever you put into the pot you've lost.

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