Start a new comparison
i

Royal Caribbean

2.4
?

Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in

  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 244 TOTAL REVIEWS
Rank
9 out of 198
in Cruises and Ships category
Rating Details
Customer service
Staff
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    03:38
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
82 reviews
2.2
46 reviews
3.2
27 reviews

Carnival Cruise Line

2.3
?

Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in

  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 379 TOTAL REVIEWS
Rank
10 out of 198
in Cruises and Ships category
Rating Details
Customer service
Staff
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    05:07
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
146 reviews
2.1
59 reviews
2.8
13 reviews

How do you compare Royal Caribbean vs Carnival Cruise Line?

Terms of Service
Post Comment
Cancel
Anonymous
#1479137

have not sailed on Carnival lately, but was always customer friendly, good food as well, in the past. On the other hand, past cruises on RCI were exceptional.

But lately, RCI has not been customer oriented or friendly and have become very pricey for everything.

Other cruise lines bend over backwards to get customers or keep them, but not RCI which is based out of Miami, FL. If you want to be the best, you have to be the best !!!!!

Top Rated Royal Caribbean Reviews

Show more

Top Rated Carnival Cruise Line Reviews

Show more