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Carnival Cruise Line

Cruises and Ships
  • 3 ISSUES RESOLVED
  • 310 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.4
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Dining room and cabin stewart 7
  • Particularly the dining room staff 3
  • Food and most of the staff 3
  • Pricing 2
  • Have ben great untill now 2

Customers don't like

  • Poor customer service5
  • How they handled the situation2
  • Failed to honor already paid certificate2
  • Arrogance of most management2
  • Untruthful customer service1
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Royal Caribbean

Cruises and Ships
  • 3 ISSUES RESOLVED
  • 205 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.5
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Restaurants 5
  • Waiter 4
  • Ship 4
  • Housekeeper 4
  • Cabin stewardess 3

Customers don't like

  • Customer service5
  • Casino4
  • Short port times2
  • Your cheating casino1
  • Water1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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