Carnival Cruise Line vs Royal Caribbean
Start a new comparison
Carnival Cruise Line
Royal Caribbean
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Carnival Cruise Line
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 5 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 444 TOTAL REVIEWS
Rank
13 out of 226
in Cruises and Ships category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS24
-
SUCCESSFUL42%
-
AVG CALL DURATION05:14
-
ISSUES RESOLVED22%
Top Products and Services
Royal Caribbean
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 296 TOTAL REVIEWS
Rank
12 out of 226
in Cruises and Ships category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS40
-
SUCCESSFUL43%
-
AVG CALL DURATION03:17
-
ISSUES RESOLVED38%
Top Products and Services
Add company to comparison
Top Rated Carnival Cruise Line Reviews
Show more
Carnival Cruise Line - RUDE and ARROGANT security officers
RUDE, ARROGANT group of security officers!!! Every port going out of the ship and coming back in, these security officers don't have respect and regar...
Carnival Cruise Line - Hurricane Dorian
I have been trying to resolve my issue with Carnival and it seems like no one wants to help. I have called the Customer Service line several times, as...
Carnival Cruise Line - Worst Cruise Ever
I booked the Captains Suite to celebrate my 50th Birthday, with 3 of my friends. The worst experience of my life. In short, we found 1 piece of our...
Carnival Cruise Line - Refund Not Recieved
I am writing to get resolution to an issue from 06/22/19. On 06/22/19, I woke up to an email cancelling my cruise because Vista propulsion issue. I do...
Top Rated Royal Caribbean Reviews
Show more
Many abuses by Royal Caribbean , they are LIARS
No running or drinking water on Royal Caribbean's Navigator of the seas almost a full day No water to flush toilets, No shower's, No sink to wash...
Royal Caribbean - Sewer line broke (inside the wall) in our stateroom, soaking our room and belongings in hazardous, putrid waters, wall-to-wall, on Day 4 of 8 day cruise.
We paid for an 8 day cruise. Our toilet line leaked (sewage water) across our entire stateroom floor on day 4 (through no fault of our own, it was an...
Royal Caribbean - Attacked on ship and no one did anything had witness of attack
i had the most horrible experience with this cruise line .
from the very beginning of booking the cruise all the way until getting off the cruise . i h...
from the very beginning of booking the cruise all the way until getting off the cruise . i h...
Royal Caribbean - Dishonest company, never again!
•5/19/2019 9:03am: I spoke with Jose in pre-sail department about documentation needed for the sail. I provided my reservation number and sail info to...
See also:
Companies are selected automatically by the algorithm.
How would you compare Carnival Cruise Line vs Royal Caribbean?
have not sailed on Carnival lately, but was always customer friendly, good food as well, in the past. On the other hand, past cruises on RCI were exceptional.
But lately, RCI has not been customer oriented or friendly and have become very pricey for everything.
Other cruise lines bend over backwards to get customers or keep them, but not RCI which is based out of Miami, FL. If you want to be the best, you have to be the best !!!!!