Carnival Cruise Line vs Royal Caribbean
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Customers like
- Dining room and cabin stewart 8
- Particularly the dining room staff 3
- Food and most of the staff 3
- Pricing 2
- Nice crew members 2
Customers don't like
- Poor customer service14
- How they handled the situation3
- Customer service is a joke3
- Arrogance of most management3
- Untruthful customer service2
Products by Carnival Cruise Line
- Carnival Cruise Line Cruise
- Carnival Cruise Line Customer Care
- Carnival Cruise Line Cruise Booking
- Carnival Cruise Line Sanitary Conditions
- Carnival Cruise Line 4 Day Bahamas Cruise
- Carnival Cruise Line Caribbean Cruise
- Carnival Cruise Line Carnival Magic Cruise
- Carnival Cruise Line Bahamas Cruise
- Carnival Cruise Line 7 Day Eastern Caribbean Cruise Cruise Booking
- Carnival Cruise Line Gift Card
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Customers like
- Ship 6
- Waiter 5
- Restaurants 5
- Dinning room waiters and room attendants 5
- Housekeeper 4
Customers don't like
- Customer service15
- Casino4
- Short port times2
- No cats performance- no shows everynight and only 1 comedian2
- Countless hours at sea2
Products by Royal Caribbean
- Royal Caribbean Cruise
- Royal Caribbean Customer Care
- Royal Caribbean Cruise Booking
- Royal Caribbean Western Caribbean Cruise Cruise
- Royal Caribbean Wi-Fi Facility
- Royal Caribbean Blackjack Casino Game
- Royal Caribbean Casino Game
- Royal Caribbean Empress Of The Seas Cruise Booking
- Royal Caribbean Enchantment Of The Seas Cruise
- Royal Caribbean Freedom Of The Seas Cruise
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Discussion
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have not sailed on Carnival lately, but was always customer friendly, good food as well, in the past. On the other hand, past cruises on RCI were exceptional.
But lately, RCI has not been customer oriented or friendly and have become very pricey for everything.
Other cruise lines bend over backwards to get customers or keep them, but not RCI which is based out of Miami, FL. If you want to be the best, you have to be the best !!!!!