Start a new comparison
Delete
  • 0 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Cruise 2
  • Very friendly sales representatives 1
  • Price 1
  • I liked the product and sales approach 1

Customers don't like

  • Deception in package4
  • Staff not reachable after purchased2
  • Overall misrepresentation of the cruise package2
  • Most resorts listed for use with certificate were off season2
  • Very limited choices of resorts for use with certificate1
Delete

Carnival Cruise Line

Cruises and Ships
  • 4 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Diversity of Products or Services
  • Dining room and cabin stewart 8
  • Particularly the dining room staff 3
  • Food and most of the staff 3
  • Pricing 2
  • Nice crew members 2

Customers don't like

  • Poor customer service9
  • Arrogance of most management3
  • Untruthful customer service2
  • How they handled the situation2
  • Greed2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel