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Carnival Cruise Line

Cruises and Ships
  • 3 ISSUES RESOLVED
  • 305 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Dining room and cabin stewart 8
  • Food and most of the staff 3
  • Particularly the dining room staff 3
  • Nice crew members 2
  • Pricing 2

Customers don't like

  • Poor customer service8
  • Arrogance of most management3
  • Greed2
  • Untruthful customer service2
  • How they handled the situation2
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Norwegian Cruiseline

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Family fiendly 2
  • Service 1
  • Specialty dining 1
  • Suite perks 1
  • Weather 1

Customers don't like

  • Uncaring attitude3
  • Bed food smoke filled resturants balcony size of the cabin costs1
  • Staff failed us1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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