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Norwegian Cruise Line
Carnival Cruise Line

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Norwegian Cruise Line

Norwegian Cruise Line

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 167 TOTAL REVIEWS
Rank
15 out of 226
in Cruises and Ships category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    55
  • SUCCESSFUL
    27%
  • AVG CALL DURATION
    06:03
  • ISSUES RESOLVED
    23%
Top Products and Services
2.3
48 reviews
2.6
27 reviews
2.6
12 reviews
Carnival Cruise Line

Carnival Cruise Line

2.2
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 444 TOTAL REVIEWS
Rank
13 out of 226
in Cruises and Ships category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    26
  • SUCCESSFUL
    38%
  • AVG CALL DURATION
    05:14
  • ISSUES RESOLVED
    18%
Top Products and Services
2.1
157 reviews
2.1
72 reviews
2.6
18 reviews

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JodyHatesSnakes
#1480229

Would never consider using Carnival Cruise Line.

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