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Norwegian Cruise Line
Carnival Cruise Line
i
Norwegian Cruise Line

Norwegian Cruise Line

2.2
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 144 TOTAL REVIEWS
Rank
13 out of 222
in Cruises and Ships category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
Statistics of Customer Service Calls
  • TOTAL CALLS
    38
  • SUCCESSFUL
    37%
  • AVG CALL DURATION
    04:42
  • ISSUES RESOLVED
    20%
Top Products and Services
2.4
41 reviews
2.7
24 reviews
2.5
11 reviews
Carnival Cruise Line

Carnival Cruise Line

2.3
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 430 TOTAL REVIEWS
Rank
10 out of 222
in Cruises and Ships category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
Statistics of Customer Service Calls
  • TOTAL CALLS
    19
  • SUCCESSFUL
    53%
  • AVG CALL DURATION
    05:14
  • ISSUES RESOLVED
    22%
Top Products and Services
2.1
155 reviews
2.2
70 reviews
2.6
16 reviews

How would you compare Norwegian Cruise Line vs Carnival Cruise Line?

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JodyHatesSnakes
#1480229

Would never consider using Carnival Cruise Line.

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