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Msc Cruises
Carnival Cruise Line

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Msc Cruises

Msc Cruises

1.7
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 9 TOTAL REVIEWS
Rank
21 out of 226
in Cruises and Ships category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
No votes
1 reviews
Carnival Cruise Line

Carnival Cruise Line

2.2
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 444 TOTAL REVIEWS
Rank
13 out of 226
in Cruises and Ships category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    05:14
  • ISSUES RESOLVED
    22%
Top Products and Services
2.1
157 reviews
2.1
72 reviews
2.6
18 reviews

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