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Disney Cruise Line

Cruises and Ships
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $32.8K CLAIMED LOSSES
  • $8.2K AVERAGE LOSS
2.5
Customer service
Staff
Website
Diversity of Products or Services
Number of Destinations
  • Potential for a great trip for grandkids 1
  • Delicious food 1
  • Amazing wait staff 1

Customers don't like

  • Upsold on everything1
  • Size of room1
  • Service1
  • Room smelled like sewer1
  • Port adventures customer service1

Products by Disney Cruise Line

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Carnival Cruise Line

Cruises and Ships
  • 4 ISSUES RESOLVED
  • 353 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
2.4
Customer service
Staff
Website
Diversity of Products or Services
Number of Destinations
  • Dining room and cabin stewart 8
  • Particularly the dining room staff 3
  • Have ben great untill now 3
  • Food was plentiful and good 3
  • Food and most of the staff 3

Customers don't like

  • Poor customer service14
  • How they handled the situation3
  • Customer service is a joke3
  • Arrogance of most management3
  • Untruthful customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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