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Celebrity Cruises
Carnival Cruise Line

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Celebrity Cruises

Celebrity Cruises

1.9
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 43 TOTAL REVIEWS
Rank
20 out of 226
in Cruises and Ships category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2
12 reviews
3.5
11 reviews
1
4 reviews
Carnival Cruise Line

Carnival Cruise Line

2.2
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 447 TOTAL REVIEWS
Rank
14 out of 226
in Cruises and Ships category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    26
  • SUCCESSFUL
    38%
  • AVG CALL DURATION
    05:14
  • ISSUES RESOLVED
    18%
Top Products and Services
2.1
157 reviews
2.1
72 reviews
2.6
18 reviews

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