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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 988 TOTAL REVIEWS
  • $3M CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
2.1
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 5
  • Nice showroom 5
  • Selection of cars 4
  • Staff 4

Customers don't like

  • Lies14
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Professionalism5
Delete
  • 1 ISSUES RESOLVED
  • 154 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $50.5K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Beautiful outside 3
  • We love the unit except 3
  • Mercedes diesel 3
  • Motorhome 3
  • Value for what i paid 2

Customers don't like

  • Customer service11
  • Not fixing a know problem8
  • Quality8
  • Very poor quality6
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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