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Carmax

Dealers
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1016 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.8K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Not being bothered while looking for a car 5

Customers don't like

  • Lies5
  • Car histories4
  • Service manager4
  • Lies and lack of professionalism3
  • Professionalism3
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WestLake Financial

Financial Services
  • 0 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.3
Customer service
Staff
Website
Diversity of Products or Services
  • I dont 1
  • Paying is easy 1

Customers don't like

  • Unwilling to help customers3
  • Horrible customer service2
  • Rude2
  • Lies lies lies1
  • Zero exceptions1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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