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Carmax

Dealers
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1062 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Staff 5
  • Nice showroom 5
  • Variety of cars 4

Customers don't like

  • Customer service14
  • Service manager4
  • Car histories4
  • Professionalism3
  • Lies and lack of professionalism3
Delete
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $18.1K AVERAGE LOSS
1.7
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Nice car designs 2
  • Service as been fine 1
  • Power ride and fuel milage 1
  • Liked 1
  • Design 1

Customers don't like

  • Way i was treaded1
  • Transmission failure1
  • Terrible customer service1
  • I dont like it1
  • Dealing with customer serv specifically vw claims 844-982-52461
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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