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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 987 TOTAL REVIEWS
  • $3M CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
2.1
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 5
  • Nice showroom 5
  • Selection of cars 4
  • Staff 4

Customers don't like

  • Lies14
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Professionalism5
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Truecar

Dealers
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
1.3
Customer service
Staff
Website
Location
Diversity of Products or Services

No items

Customers don't like

  • Service2
  • Misleading discount offers1
  • Not delivering what was promised1
  • Radio advertising1
  • True car referred dealearhisps not honoring pricing certificates1

Products by Truecar

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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