Carmax vs Subaru Of America

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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 964 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
2.1
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 5
  • Nice showroom 5
  • Selection of cars 4
  • Staff 4

Customers don't like

  • Lies14
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Professionalism5

Products by Carmax

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  • 4 ISSUES RESOLVED
  • 223 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $8K AVERAGE LOSS
2.4
Customer service
Staff
Website
Location
Diversity of Products or Services
  • All wheel drive 5
  • Auto all wheel drive 5
  • Safety standards 4
  • Vehicle 3
  • People were helpful 2

Customers don't like

  • Poor phone support4
  • Customer service4
  • Lack of dealer knowledge3
  • Service3
  • Poor customer service3

Products by Subaru Of America

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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