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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 1011 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.8K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Selection of cars 4

Customers don't like

  • Lies15
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Customer service6
Delete
  • 4 ISSUES RESOLVED
  • 248 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $20.4K AVERAGE LOSS
2.4
Customer service
Staff
Website
Location
Diversity of Products or Services
  • All wheel drive 5
  • Auto all wheel drive 5
  • Safety standards 4
  • Vehicle 3
  • Turbo 2

Customers don't like

  • Customer service6
  • Poor phone support4
  • Misleading advertising3
  • Service3
  • Poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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