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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 1011 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.8K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Selection of cars 4

Customers don't like

  • Lies15
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Customer service6
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Saxton 4x4

Dealers
  • 2 ISSUES RESOLVED
  • 164 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
2.2
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Car 4
  • Showroom 4
  • Deciding to take them to court 2
  • Good service 1
  • Overall experiece was excellent 1

Customers don't like

  • No customer service12
  • After sales service8
  • Do not return calls8
  • Do not respond to emails7
  • Lack of after-sales service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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