Carmax vs Rick Hendrick Chevrolet

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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 964 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
2.1
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 5
  • Nice showroom 5
  • Selection of cars 4
  • Staff 4

Customers don't like

  • Lies14
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Professionalism5

Products by Carmax

No items

Delete
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $77.6K CLAIMED LOSSES
  • $19.4K AVERAGE LOSS
1.9
Customer service
Staff
Website
Location
Diversity of Products or Services
  • I was able to do a swap 1
  • Tony holmes 1

Customers don't like

  • Customer service3
  • Billing department2
  • Sales2
  • Send people back into unserviced1
  • Unsafe car1

Products by Rick Hendrick Chevrolet

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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