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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 975 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
2.1
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Nice showroom 5
  • Ease of the process 5
  • Friendly 5
  • Selection of cars 4
  • Staff 4

Customers don't like

  • False claims10
  • Car histories8
  • Lies8
  • Customer service after purchase7
  • Professionalism5
Delete
  • 0 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $18.1K CLAIMED LOSSES
  • $3.6K AVERAGE LOSS
2.6
Customer service
Staff
Website
Location
Diversity of Products or Services
  • What they promised before purchase 1

Customers don't like

  • Not following through promises3
  • Being lied to1
  • Unprofessional and sexist attitude of owner1
  • Having my money kept despite multiple promises1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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