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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 975 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
2.1
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Nice showroom 5
  • Ease of the process 5
  • Friendly 4
  • Staff 4
  • Variety of cars 3

Customers don't like

  • Lies14
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Professionalism5
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Lexus

Dealers
  • 1 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $8.9K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Bobby rahal lexus in mechanicsburg 1
  • Cerritos dealership service 1
  • Eric in mission viejo 1

Customers don't like

  • Responsibility of the issue whats costumer concern3
  • Horrible customer service3
  • Miss representaion by the salesperson2
  • Service2
  • Poor2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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