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Carmax

Dealers
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1039 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.6K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Staff 5
  • Not being bothered while looking for a car 5
  • Nice showroom 5

Customers don't like

  • Service manager4
  • Customer service4
  • Car histories4
  • Professionalism3
  • Lies and lack of professionalism3
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Lexus

Dealers
  • 1 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
2.1
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Safe car 1
  • I thought i got a good price 1
  • Eric in mission viejo 1
  • Cerritos dealership service 1
  • Bobby rahal lexus in mechanicsburg 1

Customers don't like

  • Service2
  • Quality2
  • Miss representaion by the salesperson2
  • Warranty and customer service1
  • Responsibility of the issue whats costumer concern1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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