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Carmax

Dealers
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1034 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.7K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Not being bothered while looking for a car 5

Customers don't like

  • Service manager4
  • Car histories4
  • Customer service after purchase3
  • Professionalism3
  • Lies and lack of professionalism3
Delete
  • 2 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $60.4K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.2
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Salesperson 3
  • Waiting room 2
  • Salesperson and overall expereince 1
  • Selection of vehicles 1

Customers don't like

  • That they do not care about their customers3
  • If i could give 0 stars i would3
  • Poor customer service2
  • Upper management2
  • Poor service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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