PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeff Wyler Fairfield Kia and Carmax as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeff Wyler Fairfield Kia
Carmax

Jeff Wyler Fairfield Kia and Carmax Overview

Total reviews 4 1188
Company responses 0 0
Issues resolved 0 2

Jeff Wyler Fairfield Kia and Carmax Consumer Ratings

Rank
814 out of 4446 in Dealers category
716 out of 4446 in Dealers category
Product or Service Quality
582 in category
498 in category
Discounts and Special Offers
1085 in category
508 in category
Price Affordability
820 in category
527 in category
Website
741 in category
518 in category

Jeff Wyler Fairfield Kia and Carmax Rating Details

Product or Service Quality
1.3 (3 reviews)
1.6 (260 reviews)
Reviewer's quote

Purchased car last evening and within 24 hours brought back to Jeff Wyler Kia Fairfield for low tire pressure where the service department proceeded to cause major damage to the vehicle. The dealership, and specifically it’s manager Nick, has failed to exceed consumer expectations. See attached for...

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The sales part is great, but the service department has always and still is the poorest excuse for a service department I have ever seen. I grew up in dealerships, so I know how good service is supposed to be. They have had my car for over 2 weeks, and I have had to deal with 4 different staff, but...

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Discounts and Special Offers
1 (3 reviews)
1.5 (216 reviews)
Reviewer's quote

bought a 2017 kia [sportage ] ,,was a lease car ,,had 28000 miles on it ,,,well there was a deep scratch and dent in drivers door ,,itold the salesman that it needed to be repaired ,,he said jeff wyler will take care of it ,,turns out it was a [LIE ] just like all the other b s he told me ,,i will...

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So carmax offers me 16,000$ for the audi which I was happy with and I traded for a ford focus (thousands cheaper then 16,000) I had a balance of around 3,000$ positive equity after purchasing the focus. They gave me a check and I went on my way with my ford focus. Well month later it gets...

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Price Affordability
1.3 (3 reviews)
2 (228 reviews)
Reviewer's quote

First of all he tried to charge me more for a new car than the price on the print out I had, he did not give me standard trade-in value for my 2013 Kia Soul (did not factor in moonroof) he got snarky when I called him on his *** sarcastically he said "well, I'm having a good day", in essence,...

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...I paid a premium price for their car at 26K and got screwed out of my car in trade. I'm now having to litigate against this company..

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Website
2 (3 reviews)
2.6 (239 reviews)
Reviewer's quote

No items

...AND when you look on their website, where it says contact us theres nothing listed!..

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Jeff Wyler Fairfield Kia and Carmax Pros and Cons

Pros
  • Vehicle i chose
  • Variety of cars
  • Selection of cars
  • Nice showroom
Cons
  • Mike the manager
  • Inaccurate trade-in value
  • Bait & switch tactics
  • Customer service
  • Car histories
  • Service manager

Jeff Wyler Fairfield Kia and Carmax Most Positive Reviews

Top rated reviews
No votes
5

This is a pretty old thread, but just for giggles I will contribute my thoughts.

You're dealing with an industry that,...

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No votes
5

My son financed a car from car max in Augusta ga 3/5/15 for $13.550.dollars after taxes and finance charges the car ...

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Jeff Wyler Fairfield Kia and Carmax Most Critical Reviews

Lowest rated reviews
1

Purchased car last evening and within 24 hours brought back to Jeff Wyler Kia Fairfield for low tire pressure where the...

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1

AFTER MIS REPRESENTING A CAR THAT WAS SOLD TO ME AS HAVING FEATURES THAT IT DID NOT. I WAS TOLD THAT THE MONIES PAID FR...

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2.1

Arrived this morning in a bad mood because I had just had two bad experiences with other dealerships. Antonio ,the...

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1

We walked in to a carmax lot referred by a coworker. We fell in love with a 2009 Honda civic with 113000 miles under...

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Jeff Wyler Fairfield Kia and Carmax Latest Reviews

Recent published reviews
2.2

bought a 2017 kia [sportage ] ,,was a lease car ,,had 28000 miles on it ,,,well there was a deep scratch and dent in...

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1.9

I have bought 2 cars from Carmax. The sales part is great, but the service department has always and still is the...

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No votes

Mr. Wyler, I still sit in shock at how we were just talked to by your salesman Marq with a q. It was hostile from the...

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1

I purchased a vehicle that I thought had undergone a 125 point inspection. However, I decided to bring it to a...

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Jeff Wyler Fairfield Kia and Carmax Products and Services

Most reviewed product and services
  • Jeff Wyler Fairfield Kia Sales Representative (2 reviews)
  • Jeff Wyler Fairfield Kia Manager (1 review)
  • Carmax Repair (64 reviews)
  • Carmax Customer Care (47 reviews)
  • Carmax Oil Change (38 reviews)