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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 975 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
2.1
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Nice showroom 5
  • Ease of the process 5
  • Friendly 5
  • Selection of cars 4
  • Staff 4

Customers don't like

  • False claims10
  • Car histories8
  • Lies8
  • Customer service after purchase7
  • Professionalism5
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Jeep

Dealers
  • 0 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $12.4K AVERAGE LOSS
2.2
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Dealership deal 3
  • What i thought was a honest dealership 3
  • Vehicle but problems out due the vehicle 2
  • I loved my 93 cherokee and 2011 grand cherokee 1
  • Vehicle 1

Customers don't like

  • Customer service8
  • Service and lying from customer service4
  • Way they treat there customers4
  • Reliability3
  • I did not like them passing the buck2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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