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Carmax

Dealers
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1015 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.8K AVERAGE LOSS
2.0
Customer service
Website
Location
Diversity of Products or Services
Discounts and Special Offers
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Not being bothered while looking for a car 5

Customers don't like

  • Lies5
  • Car histories4
  • Service manager4
  • Lies and lack of professionalism3
  • Professionalism3
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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 606 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $480 AVERAGE LOSS
1.6
Customer service
Website
Location
Diversity of Products or Services
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Overcharged4
  • Customer service4
  • Incorrect bill3
  • Poor customer service3
  • Lied about returning policy and no reply to complaint3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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