Carmax vs Hertz

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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 964 TOTAL REVIEWS
  • $2.9M CLAIMED LOSSES
  • $10.5K AVERAGE LOSS
2.1
Customer service
Website
Location
Diversity of Products or Services
Discounts and Special Offers
  • Friendly 6
  • Ease of the process 5
  • Nice showroom 5
  • Selection of cars 4
  • Staff 4

Customers don't like

  • Lies14
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Professionalism5

Products by Carmax

No items

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Hertz

Rentals
  • 2 ISSUES RESOLVED
  • 578 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.6
Customer service
Website
Location
Diversity of Products or Services
Discounts and Special Offers
  • Pathetic 4
  • At the moment not much 4
  • Cleanliness of vehicle 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Awful customer service7
  • Bad customer service7
  • Overcharged7
  • Overcharging customer5

Products by Hertz

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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