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Carmax

Has verified representatives
1.9
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1107 TOTAL REVIEWS
Rank
516 out of 4483
in Dealers category
Rating Details
Customer service
Product or Service Quality
Staff
Location
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    25
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    02:24
  • ISSUES RESOLVED
    9%
Top Products and Services
2.6
58 reviews
1.9
40 reviews
2.5
37 reviews
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 194 TOTAL REVIEWS
Rank
323 out of 4483
in Dealers category
Rating Details
Customer service
Product or Service Quality
Staff
Location
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    47
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    02:25
  • ISSUES RESOLVED
    2%
Top Products and Services
2.6
22 reviews
3.9
6 reviews
2.3
4 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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