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Carmax

Dealers
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1034 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.7K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Not being bothered while looking for a car 5

Customers don't like

  • Service manager4
  • Car histories4
  • Customer service4
  • Lies and lack of professionalism3
  • Professionalism3
Delete
  • 4 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $5.5K AVERAGE LOSS
2.4
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Agent was very friendly 3
  • Customer friendly office 2
  • Customer service 2
  • Products 2
  • Salesman 1

Customers don't like

  • Customer service3
  • Explanation offered2
  • Having my time wasted1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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