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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 1010 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.8K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Selection of cars 4

Customers don't like

  • Lies15
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Customer service6
Delete
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.6
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Ac evaporator replaced promptly 1
  • Easy to purchase 1
  • Wonderful ceo 1

Customers don't like

  • Impossible to make claims3
  • Deceptive trade practice1
  • Poor management1
  • Scam1
  • Warrenty not honored on a technecality1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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