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Carmax

Dealers
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1015 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.8K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Not being bothered while looking for a car 5

Customers don't like

  • Lies5
  • Car histories4
  • Service manager4
  • Lies and lack of professionalism3
  • Professionalism3
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Dutchmen

Dealers
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $9.1K AVERAGE LOSS
1.5
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Interior layout 1
  • Layout 1
  • Price was decent for the size 1
  • Pulls easy 1
  • Quality 1

Customers don't like

  • Workmanship of product4
  • Accountability3
  • Quality of appliances2
  • Slide system1
  • Willingness to fix issues with new product1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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