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Carmax

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1.9
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1110 TOTAL REVIEWS
Rank
519 out of 4527
in Dealers category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    27
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    02:19
  • ISSUES RESOLVED
    18%
Top Products and Services
2.6
58 reviews
1.9
40 reviews
2.5
38 reviews

Drivetime

Has verified representatives
2.8
?

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  • 8 ISSUES RESOLVED
  • 667 COMPANY RESPONSES
  • 1029 TOTAL REVIEWS
Rank
215 out of 4527
in Dealers category
Rating Details
Customer service
Product or Service Quality
Staff
Website
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    28
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    02:21
  • ISSUES RESOLVED
    22%
Top Products and Services
2.1
68 reviews
1.3
65 reviews
1.4
57 reviews

How would you compare Carmax vs Drivetime?

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Anonymous
#1538117

Hy give me online card please

Anonymous
Woodridge, Illinois, United States #1182668

Why would your company keep pestering me with phone calls concerning buying a car when your credit office has already rejected my line of credit as not being good enough. Mind you this all came about after the sales people already told me I was accepted for a line of credit and could drive off the lot with a new used car if I only gave them my old vehicle and $500 cash.

If I had done that I would now be out two vehicles, the one I gave as a trade the one you would of repossessed upon my non acceptance of a line of credit. You guys play way too many games.

Your thief's and liars. What are you going to do about that!

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