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Carmax

1.9
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1145 TOTAL REVIEWS
Rank
568 out of 5091
in Dealers category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    90
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    02:36
  • ISSUES RESOLVED
    27%
Top Products and Services
2.3
62 reviews
2
46 reviews
2.5
38 reviews

Drivetime

Has verified representatives
2.8
?

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  • 11 ISSUES RESOLVED
  • 693 COMPANY RESPONSES
  • 1056 TOTAL REVIEWS
Rank
237 out of 5091
in Dealers category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    33
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    02:22
  • ISSUES RESOLVED
    20%
Top Products and Services
1.3
72 reviews
2
71 reviews
1.4
61 reviews

How would you compare Carmax vs Drivetime?

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Anonymous
#1538117

Hy give me online card please

Anonymous
Woodridge, Illinois, United States #1182668

Why would your company keep pestering me with phone calls concerning buying a car when your credit office has already rejected my line of credit as not being good enough. Mind you this all came about after the sales people already told me I was accepted for a line of credit and could drive off the lot with a new used car if I only gave them my old vehicle and $500 cash.

If I had done that I would now be out two vehicles, the one I gave as a trade the one you would of repossessed upon my non acceptance of a line of credit. You guys play way too many games.

Your thief's and liars. What are you going to do about that!

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