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Carmax
Drivetime

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Carmax

Carmax

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1161 TOTAL REVIEWS
Rank
596 out of 5258
in Dealers category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    112
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    02:36
  • ISSUES RESOLVED
    25%
Top Products and Services
2.8
63 reviews
1.9
47 reviews
2.5
38 reviews
Drivetime

Drivetime

Has verified representatives
2.8
  • 11 ISSUES RESOLVED
  • 707 COMPANY RESPONSES
  • 1071 TOTAL REVIEWS
Rank
251 out of 5258
in Dealers category
Rating Details
Customer service
Staff
Product or Service Quality
Website
Location
Statistics of Customer Service Calls
  • TOTAL CALLS
    35
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    02:22
  • ISSUES RESOLVED
    20%
Top Products and Services
1.3
72 reviews
2
74 reviews
1.4
62 reviews

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Anonymous
#1538117

Hy give me online card please

Anonymous
#1182668

Why would your company keep pestering me with phone calls concerning buying a car when your credit office has already rejected my line of credit as not being good enough. Mind you this all came about after the sales people already told me I was accepted for a line of credit and could drive off the lot with a new used car if I only gave them my old vehicle and $500 cash.

If I had done that I would now be out two vehicles, the one I gave as a trade the one you would of repossessed upon my non acceptance of a line of credit. You guys play way too many games.

Your thief's and liars. What are you going to do about that!

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