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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 996 TOTAL REVIEWS
  • $3M CLAIMED LOSSES
  • $10.7K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 5
  • Nice showroom 5
  • Selection of cars 4
  • Staff 4

Customers don't like

  • Lies14
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Customer service6
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Cnac Financing

Financial Services
  • 0 ISSUES RESOLVED
  • 427 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $6.4K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
  • When they approved me for the car 2
  • Has been terrible thus far 2
  • Carlie at cnac finance houston give that girl a raise 1
  • While i had the loan everything was great 1
  • Kelly is a wonderful person to work with 1

Customers don't like

  • Rude and ignorant18
  • Deceptive practices14
  • Customer service11
  • Attitudes of employees10
  • Service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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