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Clay Cooley
Carmax

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Clay Cooley

Clay Cooley

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 331 TOTAL REVIEWS
Rank
797 out of 5260
in Dealers category
Rating Details
Customer service
Staff
Product or Service Quality
Location
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    23
  • SUCCESSFUL
    65%
  • AVG CALL DURATION
    01:24
  • ISSUES RESOLVED
    17%
Top Products and Services
1.7
45 reviews
2.1
22 reviews
1
11 reviews
Carmax

Carmax

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1161 TOTAL REVIEWS
Rank
597 out of 5260
in Dealers category
Rating Details
Customer service
Staff
Product or Service Quality
Location
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    112
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    02:36
  • ISSUES RESOLVED
    25%
Top Products and Services
2.8
63 reviews
1.9
47 reviews
2.5
38 reviews

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