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Carmax

Dealers
  • 3 ISSUES RESOLVED
  • 1011 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.8K AVERAGE LOSS
2.0
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Selection of cars 4

Customers don't like

  • Lies15
  • False claims11
  • Car histories9
  • Customer service after purchase7
  • Customer service6
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Clay Cooley

Dealers
  • 0 ISSUES RESOLVED
  • 238 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $8.7K AVERAGE LOSS
1.7
Customer service
Staff
Website
Location
Diversity of Products or Services
  • Looking for an attorney to take mu case 2
  • Rebecca in finance 1
  • Sales person alonso ellis 1
  • Sex harshment from manager and a one of the employees 1
  • Torrey kindle salesman and rebecca in finance 1

Customers don't like

  • Customer service13
  • Repair service department7
  • Employee attitude6
  • Company lying to me3
  • Sales and sales management team3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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