PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carls Jr Restaurant and McDonalds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carls Jr Restaurant
McDonalds

Carls Jr Restaurant and McDonalds Overview

Total reviews 452 4397
Company responses 0 0
Issues resolved 1 13

Carls Jr Restaurant and McDonalds Consumer Ratings

Rank
64 out of 670 in Fast Food category
42 out of 670 in Fast Food category
Customer service
32 in category
45 in category
Quality of Food
70 in category
56 in category
Location
50 in category
43 in category
Price Affordability
78 in category
47 in category

Carls Jr Restaurant and McDonalds Rating Details

Customer service
1.8 (184 reviews)
1.6 (1715 reviews)
Reviewer's quote

Dominga need to not rush and be retrained in drive thru service and customer service. Because my order was so worng but if she would of took it right and repeated it in the end you would be rushing and then be upset at me when you had me repeating my order 5 times at the window. Please retrain her..

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...I am very disappointed in my experience and horrible customer service I received..

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Quality of Food
2 (157 reviews)
2.1 (1498 reviews)
Reviewer's quote

...For the prices Carl's charges, you think there would be a better quality of food. Take a lesson from McDonalds. They use actual mixed greens in their salads...

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Poor quality of food. McDonalds has always stood behind the food it serves and the service that is given to customers. On several occasions with the restaurant located at 920 N...

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Location
2.7 (157 reviews)
2.8 (1520 reviews)
Reviewer's quote

I visited 6788 Mirimar rd location in San Diego yesterday 8/13 and the guy at the drive thru forgot to give me my debit card back. When I called the location 6 times a few hours later at 8:30 and no one ever answered the phone. Then I called 5 more times the next morning and finally got an answer...

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...This location was at 1822 Indianapolis Blvd, whiting in 46394. I placed my order at 7:34pm on 7/18/30..

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Price Affordability
2.3 (153 reviews)
2.8 (1498 reviews)
Reviewer's quote

There is a criminally obscene price difference for Beyond Meat Patties...

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McDonald's raised their prices in the past week and started to reduce qualities in their sandwiches by not only cutting their meats by a third but cutting out the center of their pickles to use elsewhere,,,,,smh . I ordered a ten piece mcnugget meal Lg. and two quarter pounders ( which were no...

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Carls Jr Restaurant and McDonalds Pros and Cons

Pros
  • I like their burgers
  • Good burgers
  • Food
  • Usually the food
  • Proximity to my house
  • Most unprofessional
Cons
  • Customer service
  • Very poor customer service
  • Poor food quality and customer service
  • Customer service
  • Service
  • I did not like the customer service

Carls Jr Restaurant and McDonalds Most Positive Reviews

Top rated reviews
5

As i was ordering cladea took my order but in the middle of my order see got on her personel cell phone and was talking...

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5

Everything was cold we ordered a double with chesse but received a mc chicken

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5

I have been to this carls jr many times the last two times I have been to this carls jr I have been helped by the...

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5

I was driving home after a long road trip with the family and we decided to stop at this McDonalds for a bathroom...

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Carls Jr Restaurant and McDonalds Most Critical Reviews

Lowest rated reviews
1

Karen at carls jr lemon grove san diegois a
Dumb mexican ***. Btw im half mex

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1

I have eaten at many McDonalds restaurants since this is my favorite fast food place. All the McDonalds I visited have...

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1

my wife went to 100 East Edgerton Street Hemet Carl's Jr shoe was there at 7:24 she didn't get her food and toilet 748...

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1

This place is horrible. I would not feed my dog at this place.when I first went thru drive the lady was so rude. I...

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Carls Jr Restaurant and McDonalds Latest Reviews

Recent published reviews
No votes

Not pick up the phone

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2.8

Good day
Please look at the attitude of your pregnant manager at that restaurant at sri petaling branch. My first order n...

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No votes

I don't usually take time out of my life to write or lodge a complaint about what totalled about $6
but I was so beside m...

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2.2

I got my order big Mac combo medium and I got my large fries and my large drink where's my chicken nuggets I just got...

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Carls Jr Restaurant and McDonalds Products and Services

Most reviewed product and services
  • Carls Jr Restaurant Burger (50 reviews)
  • Carls Jr Restaurant Customer Care (39 reviews)
  • Carls Jr Restaurant Manager (31 reviews)
  • Mcdonalds Manager (624 reviews)
  • Mcdonalds Customer Care (588 reviews)
  • Mcdonalds Drive-through (215 reviews)