Jack in the Box vs Carls Jr Restaurant
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Our website collected and compiled various consumer reviews about Jack in the Box and Carls Jr Restaurant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Jack in the Box and Carls Jr Restaurant Overview
|
Total reviews |
2599
|
458
|
|
Company responses |
0 |
0 |
|
Issues resolved |
9 |
1 |
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Jack in the Box and Carls Jr Restaurant Consumer Ratings
Rank
75
out of 671 in Fast Food category
66
out of 671 in Fast Food category
Customer service
65
in category
32
in category
Quality of Food
58
in category
70
in category
Location
69
in category
49
in category
Price Affordability
49
in category
77
in category
Jack in the Box and Carls Jr Restaurant Rating Details
Reviewer's quote
I received the worst customer service in my entire life at the 348 Jack in the Box in Federal Way Washington. The workers were rude argue with me for disrespectful made fun of my lisp. The nighttime manager wouldn't give me her name or her employer ID number she said she didn't have one, and she...
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Dominga need to not rush and be retrained in drive thru service and customer service. Because my order was so worng but if she would of took it right and repeated it in the end you would be rushing and then be upset at me when you had me repeating my order 5 times at the window. Please retrain her..
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Reviewer's quote
I have visited your Hubbard and Foothill location on several occasions and there always seems to be something wrong first our order accurately or the quality of food is very poor today was just a Breaking Point we did not get a receipt and we ordered a spicy chicken combo number 7 and a junior...
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...For the prices Carl's charges, you think there would be a better quality of food. Take a lesson from McDonalds. They use actual mixed greens in their salads...
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Reviewer's quote
I have attempted to have my paid-for online order fulfilled three times from the same location: first time, street closed by police for car accident, 2) second visit three hours later, employee cant find my order. 3) Four hours later, go back with phone and copy of my order, their systems are down...
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I visited 6788 Mirimar rd location in San Diego yesterday 8/13 and the guy at the drive thru forgot to give me my debit card back. When I called the location 6 times a few hours later at 8:30 and no one ever answered the phone. Then I called 5 more times the next morning and finally got an answer...
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Reviewer's quote
We have noticed the prices on the drive thru menu are NOT what they charge, case in point we ordered a #21 and 24 combo, drive thru menu price listed as $3. 99/$3. 49 respectively...
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There is a criminally obscene price difference for Beyond Meat Patties...
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Jack in the Box and Carls Jr Restaurant Pros and Cons
Pros
- Food
- I like your food
- Service
- I like their burgers
- Good burgers
- Food
Cons
- Rude service
- Managers cusomer service
- That i couldnt speak with someone at corporate
- Customer service
- Very poor customer service
- Poor food quality and customer service
Jack in the Box and Carls Jr Restaurant Most Positive Reviews
Top rated reviews
Worst experience ever, nasty fries and half cooked chicken patty
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As i was ordering cladea took my order but in the middle of my order see got on her personel cell phone and was talking...
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This one in Dallas on 30 and Illinois has been here 40-50 years. It needs to be remodeled. Its dirty and nasty dusty as...
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I have been to this carls jr many times the last two times I have been to this carls jr I have been helped by the...
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Jack in the Box and Carls Jr Restaurant Most Critical Reviews
Lowest rated reviews
Every time I go to the Jack in the Box on 5202 S. Lancaster Rd. Dallas Tx I get rude unprofessional service, long 30...
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Karen at carls jr lemon grove san diegois a
Dumb mexican ***. Btw im half mex
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I was with a friend and we were waiting for her car to be fix so we had time to waste and it just happen to be the...
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my wife went to 100 East Edgerton Street Hemet Carl's Jr shoe was there at 7:24 she didn't get her food and toilet 748...
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Jack in the Box and Carls Jr Restaurant Latest Reviews
Recent published reviews
The Jack in the box off camp Bowie and Bryant Irvin staff is very rude and dont listen well to the customers. With...
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We went to the Carls in nampa on the boulevard and I order 2 hamburgers which turned out to be $4.22 and I paid with a...
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I have attempted to have my paid-for online order fulfilled three times from the same location: first time, street...
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I drove 10 mins out of my way to go to 24 hr Carls jr. Off of Columbia in Oregon. Nobody was there. Then I drove to...
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Jack in the Box and Carls Jr Restaurant Products and Services
Most reviewed product and services
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Jack In The Box Customer Care
(600 reviews)
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Jack In The Box Manager
(333 reviews)
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Jack In The Box Drive-through
(221 reviews)
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Carls Jr Restaurant Burger
(51 reviews)
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Carls Jr Restaurant Customer Care
(39 reviews)
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Carls Jr Restaurant Manager
(31 reviews)
How would you compare Jack in the Box vs Carls Jr Restaurant?
Carls jr has good customer service compared to jack box on 4th plain and 104th st one in Vancouver wa
Product or Service Quality
Carls has better food jack box has *** managers