PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carls Jr Restaurant and In N Out Burger as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carls Jr Restaurant
In N Out Burger

Carls Jr Restaurant and In N Out Burger Overview

Total reviews 455 127
Company responses 0 0
Issues resolved 1 4

Carls Jr Restaurant and In N Out Burger Consumer Ratings

Rank
64 out of 670 in Fast Food category
18 out of 670 in Fast Food category
Customer service
30 in category
12 in category
Quality of Food
68 in category
17 in category
Location
49 in category
15 in category
Price Affordability
76 in category
12 in category

Carls Jr Restaurant and In N Out Burger Rating Details

Customer service
1.8 (184 reviews)
2.7 (62 reviews)
Reviewer's quote

Dominga need to not rush and be retrained in drive thru service and customer service. Because my order was so worng but if she would of took it right and repeated it in the end you would be rushing and then be upset at me when you had me repeating my order 5 times at the window. Please retrain her..

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I worked for Wholefoods for 20yrs, so I know a little about exemplary customer service. Your locations have always provided great customer service but I wanted to give a shout out to your employee Kayla from the store in Arcadia. Her customer service, attitude and friendliness is outstanding, she...

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Quality of Food
1.9 (158 reviews)
2.9 (59 reviews)
Reviewer's quote

...For the prices Carl's charges, you think there would be a better quality of food. Take a lesson from McDonalds. They use actual mixed greens in their salads...

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...Especially when the weather says unhealthy air quality. That is brutal and not ok..

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Location
2.7 (158 reviews)
3.5 (52 reviews)
Reviewer's quote

I visited 6788 Mirimar rd location in San Diego yesterday 8/13 and the guy at the drive thru forgot to give me my debit card back. When I called the location 6 times a few hours later at 8:30 and no one ever answered the phone. Then I called 5 more times the next morning and finally got an answer...

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I just want to thank all the HARD WORKING, employees at your Pleasant Hill, Ca location!!! I have driven thru several times in the last few weeks, they are always professional, courteous and upbeat.They are truly appreciated during these current challenges!!!!!

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Price Affordability
2.3 (155 reviews)
3.7 (60 reviews)
Reviewer's quote

There is a criminally obscene price difference for Beyond Meat Patties...

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On August 17th my wife and I stopped at In n Out. She asked if there was a veggie burger, and being told there was one, ordered it. Later she found the "veggie burger" contained only lettuce, tomato and grilled onions?If somebody forgot to put in the veggie burger, that's a mistake.If there is no...

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Carls Jr Restaurant and In N Out Burger Pros and Cons

Pros
  • I like their burgers
  • Good burgers
  • Food
  • Good service
  • Food
  • Cheese burger
Cons
  • Customer service
  • Very poor customer service
  • Poor food quality and customer service
  • Poor quality
  • Employee staff
  • Fries

Carls Jr Restaurant and In N Out Burger Most Positive Reviews

Top rated reviews
5

As i was ordering cladea took my order but in the middle of my order see got on her personel cell phone and was talking...

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5

I m an Indian and I was new to USA.I din't have an american accent.I even didn't know what kind of food you have in...

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5

I have been to this carls jr many times the last two times I have been to this carls jr I have been helped by the...

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5

i was there around 8:45
i place my order
everything good but the fries was quater box no like always go guy do full box
i k...

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Carls Jr Restaurant and In N Out Burger Most Critical Reviews

Lowest rated reviews
1

Karen at carls jr lemon grove san diegois a
Dumb mexican ***. Btw im half mex

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1

Oh my god In n out the Briggsmore location does not se to care when I told them I ordered Animal style for both burger...

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1

my wife went to 100 East Edgerton Street Hemet Carl's Jr shoe was there at 7:24 she didn't get her food and toilet 748...

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1

I was in the 15575 Hesperian Blvd, San Leandro location and this is not the first time it happened. I ordered a plain...

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Carls Jr Restaurant and In N Out Burger Latest Reviews

Recent published reviews
2.6

I ordered the prime rib and cheddar burger, It had 3 small pieces of prime rib and very little cheddar I basically ate...

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5

i think its very wrong and unsafe to put workers outside to take order when its over 94 . Especially when the weather...

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No votes

I think that I have covered it with my former correspondence...please take proper actions and hold Rocio and her Cook ac...

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No votes

Fries not hot. N small tits bits pieces.

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Carls Jr Restaurant and In N Out Burger Products and Services

Most reviewed product and services
  • Carls Jr Restaurant Burger (50 reviews)
  • Carls Jr Restaurant Customer Care (39 reviews)
  • Carls Jr Restaurant Manager (31 reviews)
  • In N Out Burger Burger (40 reviews)
  • In N Out Burger Customer Care (17 reviews)
  • In N Out Burger French Fries (11 reviews)