PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carine Store and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carine Store
DressLily

Carine Store and DressLily Overview

Total reviews
34
3388
Company responses
0
0
Issues resolved
0
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3388 reviews. It is 3354 reviews more than Carine Store received since Jun 22, 2019.

Carine Store and DressLily Consumer Ratings

Rank
947 out of 2463 in Footwear and Clothing category
397 out of 2463 in Footwear and Clothing category
Exchange, Refund and Cancellation Policy
521 in category
241 in category
Customer service
561 in category
252 in category
Value for money
570 in category
232 in category

According to consumer ratings and reviews, DressLily ranks 550 points higher in the Footwear and Clothing category than Carine Store. People gave Carine Store 1 stars for Exchange, Refund and Cancellation Policy criterion in Footwear and Clothing category and it is 331 points higher than the worst rated brand in this category. At the same time, DressLily was rated 1.5 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 611 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that DressLily has a higher rating than Carine Store. Regarding Value for money criterion, consumers gave Carine Store 1 stars and it is 67% worse than other in category. DressLily however was rated 2.2 stars and it is 73% greater than other in category.

Carine Store and DressLily Rating Details

Exchange, Refund and Cancellation Policy
1 (23 reviews)
1.5 (1119 reviews)
Reviewer's quote

The raincoat isn’t quality at all. Bad material and fit. The blouse I ordered along with the coat has not arrived after a month. The company is a fraud. Don’t waste your time on Carine. It is a complete scam!

PissedConsumer1714955

Apparently, I had to wait for my 3rd item to arrive in order for her to give me instructions on how to exchange the shirt they sent the wrong size of. Painful, frustrating 10 minutes later, after I had to retype the same thing multiple times, I decided to cancel the third item in order to proceed...

PissedConsumer1580250
Customer service
1 (22 reviews)
1.5 (1294 reviews)
Reviewer's quote

...Make it impossible to return crap merchandise, all calculated to make the customer give up, as it is more expensive than the original POS product. They should be banned from the internet..

PissedConsumer1716183

...The customer service was just so weird and wouldn’t answer if I will be getting my item anytime soon..

Meg
Value for money
1 (19 reviews)
2.2 (958 reviews)
Reviewer's quote

Unreliable and totatly fake representation of merchandise sent me a pair of jeans that we suppose to have the value of 70 dollars u. s yet on the packaging they reported it was worth $5 when i tried to return it they told me i had to return it within 48 hrs and with a tracking number when i went to...

Susan G

I purchased a sweater that looked awesome in the picture but not on me. I want to return this but unless there is something wrong with the product itself they will not accept the return. Absolutely disgusted.

PissedConsumer1654152

Carine Store and DressLily Pros and Cons

Pros
  • Nice facebook page
  • Nono
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Scam return policy
  • Stonewalling and ignoring our questions
  • Poor quality
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Carine Store and DressLily Most Positive Reviews

Top rated reviews
No votes
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Carine Store and DressLily Most Critical Reviews

Lowest rated reviews
1

Be very careful buying online from these people. They do not honor returns. We purchased a coat which was made of...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Carine Store and DressLily Latest Reviews

Recent published reviews
1

I purchased a coat in the summer and chose the size after receiving advice from a sales associate. When it arrived, in...

Read all 34 reviews
4.8

can sending phone number i will call you i want to replace a order?

Read all 3388 reviews

Carine Store and DressLily Products and Services

Most reviewed product and services
  • Carine Store Shipping Service (3 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (235 reviews)
  • Dresslily Clothing (195 reviews)