PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carid and Weathertech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carid
Weathertech

Carid and Weathertech Overview

Total reviews
987
446
Company responses
0
0
Issues resolved
17
6

Carid was first mentioned on PissedConsumer on May 8, 2008 and since then this brand received 987 reviews. It is 541 reviews more than Weathertech received since Aug 25, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Carid customer support team than with Weathertech customer service.

Carid and Weathertech Consumer Ratings

Rank
87 out of 519 in Auto Parts and Accessories category
52 out of 519 in Auto Parts and Accessories category
Product or Service Quality
66 in category
47 in category
Exchange, Refund and Cancellation Policy
69 in category
29 in category
Price Affordability
72 in category
73 in category

According to consumer ratings and reviews, Weathertech ranks 35 points higher in the Auto Parts and Accessories category than Carid. People gave Carid 1.5 stars for Product or Service Quality criterion in Auto Parts and Accessories category and it is 72 points higher than the worst rated brand in this category. At the same time, Weathertech was rated 1.8 stars for Product or Service Quality criterion in this category and it is 91 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Weathertech has a higher rating than Carid. Regarding Price Affordability criterion, consumers gave Carid 2.1 stars and it is 51% worse than other in category. Weathertech however was rated 2.1 stars and it is 52% worse than other in category.

Carid and Weathertech Rating Details

Product or Service Quality
1.5 (514 reviews)
1.8 (216 reviews)
Reviewer's quote

brought car mats for a esclade don't fit wrong color,poor quality paid 434. 35 for them..

PissedConsumer1772250

...00 item, no responce, spoke with other people who are also discusted with them, you call and your customer # 245, they expect you to wait, rumor has it they going out of business, not sure but with this type of service they should..

PissedConsumer1768188
Exchange, Refund and Cancellation Policy
1.2 (497 reviews)
1.8 (165 reviews)
Reviewer's quote

I am waiting for refund check..

PissedConsumer1763548

...I'm waiting for my refund. Then when you call them your on hold at least an hour. Today I was 157 calller waiting...

Adrienne R
Price Affordability
2.1 (442 reviews)
2.1 (195 reviews)
Reviewer's quote

...These are supposed to be "Road Hazard Balance" which was included in price. After two more days could not take it anymore and went to a professional tire/rim place. Kid you not guy tells me front two tires are out of round and 3 of the 4 tires are way off balance...

Terry C

Disappointed in the quality of the product for the price paid. I think commercials for this company are very misleading based on the quality of the product. Purchased a cargo mat for our new Nissan Armada...

jamie b

Carid and Weathertech Pros and Cons

Pros
  • Shop on-line
  • Website
  • Products
  • Ease of install
  • Good product
  • Overall craftsmanship
Cons
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock
  • Customer service
  • Will never purchase your products again
  • Poor customer service

Carid and Weathertech Most Positive Reviews

Top rated reviews
5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

5

Bought them and the drivers side fits fine. The passengers side doesn't come close. Email customer service. It took...

Carid and Weathertech Most Critical Reviews

Lowest rated reviews
1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

1

Received this disappointing inferior quality product which didn't fit properly or, lock into place and, I was sold by...

Carid and Weathertech Latest Reviews

Recent published reviews
1

brought car mats for a esclade don't fit wrong color,poor quality paid 434.35 for them

Read all 987 reviews
1

They don't support their customers. If you purchase a product and send them an email, just know they don't monitor their...

Read all 446 reviews

Carid and Weathertech Products and Services

Most reviewed product and services
  • Carid Shipping Service (240 reviews)
  • Carid Customer Care (153 reviews)
  • Carid Auto Part (22 reviews)
  • Weathertech Auto Floor Mat (156 reviews)
  • Weathertech Floor Liner (34 reviews)
  • Weathertech Customer Care (31 reviews)