PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carid and Weathertech as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carid
Weathertech

Carid and Weathertech Overview

Total reviews
973
363
Company responses
0
0
Issues resolved
16
2

Carid was first mentioned on PissedConsumer on May 8, 2008 and since then this brand received 973 reviews. It is 610 reviews more than Weathertech received since Aug 25, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Carid customer support team than with Weathertech customer service.

Carid and Weathertech Consumer Ratings

Rank
86 out of 540 in Auto Parts and Accessories category
45 out of 540 in Auto Parts and Accessories category
Product or Service Quality
66 in category
47 in category
Exchange, Refund and Cancellation Policy
69 in category
22 in category
Price Affordability
72 in category
71 in category

According to consumer ratings and reviews, Weathertech ranks 41 points higher in the Auto Parts and Accessories category than Carid. People gave Carid 1.5 stars for Product or Service Quality criterion in Auto Parts and Accessories category and it is 72 points higher than the worst rated brand in this category. At the same time, Weathertech was rated 1.8 stars for Product or Service Quality criterion in this category and it is 91 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Weathertech has a higher rating than Carid. Regarding Price Affordability criterion, consumers gave Carid 2.1 stars and it is 51% worse than other in category. Weathertech however was rated 2.1 stars and it is 51% worse than other in category.

Carid and Weathertech Rating Details

Product or Service Quality
1.5 (505 reviews)
1.8 (184 reviews)
Reviewer's quote

Mayhem advises to contact your dealer here is a quote from CARID "All we did was sell the product to you, we do not have it here in front of us in New Jersey. As it's been installed and used, whether you hit it or not it cannot be returned. " I asked for a phone number and all I get is and I quote...

Jeff W

Then they ship me the complete wrong product. They acknowledged after receiving a call back hours later since 165 customers were ahead of me. They offered to ship me the correct mats I originally ordered with free shipping! Well, not really free since I already paid for it! I requested they refund...

Amber Y
Exchange, Refund and Cancellation Policy
1.2 (488 reviews)
1.9 (139 reviews)
Reviewer's quote

...Called for a refund. They told us NO. Gave us every excuse as to why they wouldn't give us a refund...

Gofucky Y

Purchased a set of front & rear deflectors for our 2019 Toyota Highlander. The front passenger side window will not operate with the deflector installed. The window travels up and down and will not close, Made numerous attempts to remove and re-install as suggested by manufacturer with no success....

Charles K
Price Affordability
2.1 (434 reviews)
2.1 (166 reviews)
Reviewer's quote

...These are supposed to be "Road Hazard Balance" which was included in price. After two more days could not take it anymore and went to a professional tire/rim place. Kid you not guy tells me front two tires are out of round and 3 of the 4 tires are way off balance...

Terry C

...I expected much more for the price. Return policy is pay both delivery and return shipping plus a 15% re-stocking fee. Could have bought better quality mats at Walmart for 1/5 the price...

Faith R

Carid and Weathertech Pros and Cons

Pros
  • Shop on-line
  • Website
  • Products
  • Ease of install
  • Overall craftsmanship
  • Good reputation
Cons
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock
  • Will never purchase your products again
  • Quality or the so called lazar fit
  • Poor craftsmanship

Carid and Weathertech Most Positive Reviews

Top rated reviews
5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

5

Bought them and the drivers side fits fine. The passengers side doesn't come close. Email customer service. It took...

Carid and Weathertech Most Critical Reviews

Lowest rated reviews
1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

1

Received this disappointing inferior quality product which didn't fit properly or, lock into place and, I was sold by...

Carid and Weathertech Latest Reviews

Recent published reviews
1

After ordering one evening, heard from friend next day that he would go with someone else as he has heard bad things abo...

Read all 973 reviews
4

Had problem with shipping address..could not resolve online. Customer service very helpful, completed my order.

Read all 363 reviews

Carid and Weathertech Products and Services

Most reviewed product and services
  • Carid Shipping Service (239 reviews)
  • Carid Customer Care (151 reviews)
  • Carid Auto Part (22 reviews)
  • Weathertech Auto Floor Mat (146 reviews)
  • Weathertech Floor Liner (24 reviews)
  • Weathertech Customer Care (23 reviews)