Carid vs Sears Parts Direct

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Carid

Equipment
  • 3 ISSUES RESOLVED
  • 378 TOTAL REVIEWS
  • $82.5K CLAIMED LOSSES
  • $569 AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Shop on-line 11
  • Website 7
  • Easy to find products 5
  • Products 5
  • Small company trying to act like a major supplier 2

Customers don't like

  • Lack of customer service41
  • Post-sales service21
  • Selling things thats not in stock20
  • Inaccurate information9
  • Misleading information8

Products by Carid

No items

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  • 1 ISSUES RESOLVED
  • 112 TOTAL REVIEWS
  • $9.4K CLAIMED LOSSES
  • $209 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Polite cs reps based in usa 2
  • Impossible to get help 1
  • It looks nice 1
  • Not much 1
  • Nothing i liked 1

Customers don't like

  • Lousy service5
  • Poor customer service5
  • Poor service4
  • No proper management3
  • Parts not delivered3

Products by Sears Parts Direct

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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