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Rockauto

2.5
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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2264 TOTAL REVIEWS
Rank
12 out of 315
in Auto Parts and Accessories category
Rating Details
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    14597
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    01:27
  • ISSUES RESOLVED
    2%
Top Products and Services
2.9
645 reviews
2.7
321 reviews
2.9
35 reviews

Carid

1.6
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  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 758 TOTAL REVIEWS
Rank
49 out of 315
in Auto Parts and Accessories category
Rating Details
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    36
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    05:42
  • ISSUES RESOLVED
    17%
Top Products and Services
1.7
163 reviews
1.6
101 reviews
1.9
21 reviews

How do you compare Rockauto vs Carid?

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Anonymous
#1365973

Rockauto is great! CariD is terrible.

They are not doing the right thing in correcting their mistake!

Delays after delays! Beware!

Anonymous
Langley, British Columbia, Canada #1324798

I have gotten. Umerous parts from Rockauto, always at the best price, delivered quickly.

I have only had one purchase with CarID and it was a nightmare. Rockato over CarID, for sure

Anonymous
#1316254

sorry I have never dealt with Rock auto, but I do think the website is a bit primitive looking.

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