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Rockauto

2.6
?

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  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2902 TOTAL REVIEWS
Rank
11 out of 389
in Auto Parts and Accessories category
Rating Details
Price Affordability
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    18051
  • SUCCESSFUL
    96%
  • AVG CALL DURATION
    01:23
  • ISSUES RESOLVED
    2%
Top Products and Services
2.9
745 reviews
2.8
416 reviews
3.1
45 reviews

Carid

1.6
?

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  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 810 TOTAL REVIEWS
Rank
55 out of 389
in Auto Parts and Accessories category
Rating Details
Price Affordability
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    38
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    05:44
  • ISSUES RESOLVED
    23%
Top Products and Services
1.7
222 reviews
1.6
128 reviews
2.6
9 reviews

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Anonymous
#1621608

Rock Auto is worlds better. I only went to Carid because RA didn't have the part I needed.

Anonymous
#1365973

Rockauto is great! CariD is terrible.

They are not doing the right thing in correcting their mistake!

Delays after delays! Beware!

Anonymous
Langley, British Columbia, Canada #1324798

I have gotten. Umerous parts from Rockauto, always at the best price, delivered quickly.

I have only had one purchase with CarID and it was a nightmare. Rockato over CarID, for sure

Anonymous
#1316254

sorry I have never dealt with Rock auto, but I do think the website is a bit primitive looking.

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