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Rockauto

2.6
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3386 TOTAL REVIEWS
Rank
18 out of 460
in Auto Parts and Accessories category
Rating Details
Price Affordability
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    21181
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    01:23
  • ISSUES RESOLVED
    3%
Top Products and Services
3
818 reviews
2.8
476 reviews
2.9
54 reviews

Carid

1.6
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 876 TOTAL REVIEWS
Rank
64 out of 460
in Auto Parts and Accessories category
Rating Details
Price Affordability
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy
Turnaround Time
Statistics of Customer Service Calls
  • TOTAL CALLS
    39
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    05:44
  • ISSUES RESOLVED
    23%
Top Products and Services
1.7
233 reviews
1.6
140 reviews
2.3
13 reviews

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Anonymous
#1621608

Rock Auto is worlds better. I only went to Carid because RA didn't have the part I needed.

Anonymous
#1365973

Rockauto is great! CariD is terrible.

They are not doing the right thing in correcting their mistake!

Delays after delays! Beware!

Anonymous
Langley, British Columbia, Canada #1324798

I have gotten. Umerous parts from Rockauto, always at the best price, delivered quickly.

I have only had one purchase with CarID and it was a nightmare. Rockato over CarID, for sure

Anonymous
#1316254

sorry I have never dealt with Rock auto, but I do think the website is a bit primitive looking.

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