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Carid

1.6
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  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 726 TOTAL REVIEWS
Rank
46 out of 272
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    35
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    05:31
  • ISSUES RESOLVED
    6%
Top Products and Services
1.8
159 reviews
1.6
84 reviews
2.6
9 reviews

Rockauto

2.4
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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1905 TOTAL REVIEWS
Rank
13 out of 272
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    12185
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    01:31
  • ISSUES RESOLVED
    1%
Top Products and Services
2.8
292 reviews
2.7
135 reviews
3.2
23 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Carid vs Rockauto?

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Anonymous
#1365973

Rockauto is great! CariD is terrible.

They are not doing the right thing in correcting their mistake!

Delays after delays! Beware!

Anonymous
Langley, British Columbia, Canada #1324798

I have gotten. Umerous parts from Rockauto, always at the best price, delivered quickly.

I have only had one purchase with CarID and it was a nightmare. Rockato over CarID, for sure

Anonymous
#1316254

sorry I have never dealt with Rock auto, but I do think the website is a bit primitive looking.

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