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Carid
Rockauto

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Carid

Carid

1.5
  • 14 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 958 TOTAL REVIEWS
Rank
84 out of 524
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    43
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    05:44
  • ISSUES RESOLVED
    23%
Top Products and Services
1.7
237 reviews
1.7
148 reviews
1.8
22 reviews
Rockauto

Rockauto

2.5
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3875 TOTAL REVIEWS
Rank
27 out of 524
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    24033
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    01:23
  • ISSUES RESOLVED
    3%
Top Products and Services
2.9
979 reviews
2.7
547 reviews
2.8
70 reviews

How would you compare Carid vs Rockauto?

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Anonymous
#1621608

Rock Auto is worlds better. I only went to Carid because RA didn't have the part I needed.

Anonymous
#1365973

Rockauto is great! CariD is terrible.

They are not doing the right thing in correcting their mistake!

Delays after delays! Beware!

Anonymous
#1324798

I have gotten. Umerous parts from Rockauto, always at the best price, delivered quickly.

I have only had one purchase with CarID and it was a nightmare. Rockato over CarID, for sure

Anonymous
#1316254

sorry I have never dealt with Rock auto, but I do think the website is a bit primitive looking.

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