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Carid
Rockauto
i
Carid

Carid

1.6
?

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  • 13 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 908 TOTAL REVIEWS
Rank
74 out of 502
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    41
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    05:44
  • ISSUES RESOLVED
    23%
Top Products and Services
1.7
233 reviews
1.6
143 reviews
2.1
17 reviews
Rockauto

Rockauto

2.6
?

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  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3579 TOTAL REVIEWS
Rank
24 out of 502
in Auto Parts and Accessories category
Rating Details
Product or Service Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Turnaround Time
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    22246
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    01:23
  • ISSUES RESOLVED
    3%
Top Products and Services
3
837 reviews
2.8
510 reviews
2.8
60 reviews

How would you compare Carid vs Rockauto?

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Anonymous
#1621608

Rock Auto is worlds better. I only went to Carid because RA didn't have the part I needed.

Anonymous
#1365973

Rockauto is great! CariD is terrible.

They are not doing the right thing in correcting their mistake!

Delays after delays! Beware!

Anonymous
#1324798

I have gotten. Umerous parts from Rockauto, always at the best price, delivered quickly.

I have only had one purchase with CarID and it was a nightmare. Rockato over CarID, for sure

Anonymous
#1316254

sorry I have never dealt with Rock auto, but I do think the website is a bit primitive looking.

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